Recommendation 20

We therefore asked our witnesses why NHST&T’s use of consultants continued to be so high. The previous Head of NHST&T explained that up to the end of May 2021, 196 (37%) of the 523 recruitment campaigns run by NHST&T failed to appoint anyone. They told us that this was because the skills NHST&T was trying to recruit for, in data, digital, and operational and project delivery roles, were in short supply in the civil service. They explained that as part of reducing the number of consultants, it would be important to ensure that there were permanent civil servants in the total, which had been difficult to do.45 They also acknowledged that plans to reduce consultants need to be managed in a staged manner, to ensure skills are transferred into permanent roles. The Department assured us that detailed plans were in place to reduce consultants and that it expects their numbers to be lower by March 2022.46