Source · Select Committees · Public Accounts Committee
Recommendation 1
1
Not Addressed
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Cabinet Office and HM Revenue & Customs (HMRC) on the challenges in implementing digital change in government.1
Government response summary AI-generated
The government's response quotes a different PAC conclusion about efficiency drives and cost shunting, and does not address the committee's introductory statement about the evidence session on digital change challenges.
Summary of the government's response below — read the verbatim text to verify.
Government Response
Not Addressed
HM Government · verbatim extract
Not Addressed
2. PAC conclusion: Past experience shows that attempts to improve efficiency can inadvertently reduce the quality of services or increase costs elsewhere – what this Committee has called cost shunting.
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