Recommendation 11

In the run up to the end of the transition period, the government provided a range of support to help traders prepare. This included: running a communications campaign across multiple channels; writing directly to businesses to encourage them to get ready; and offering one-to-one support to the 10,000 GB businesses whose trade exceeded £250,000 per annum but had previously only traded with the EU.29 However, we have previously highlighted the contrast in readiness between larger and smaller businesses, including evidence provided to us by the Federation of Small Businesses who found that, in December 2020, only 18% of SMEs that believed they would be negatively impacted by the end of the transition period had finished preparing.30 We heard from Logistics UK that, in their view, smaller businesses had been somewhat forgotten and we questioned departments as to whether this was the case.31 The Cabinet Office told us that departments had focused on SMEs but that there are more of them to reach and they had less capacity to engage.32