Source · Select Committees · Public Accounts Committee

Recommendation 5

5 Not Addressed

The Department for Health & Social Care’s failure to properly set up the market for...

Recommendation
The Department for Health & Social Care’s failure to properly set up the market for travel tests put the public at risk of fraud and poor quality of service. DHSC required companies looking to conduct tests to be accredited by the United Kingdom Accreditation Service. The first stage of this process only requires a self-declaration that companies meet DHSC’s minimum standards, but DHSC allowed companies making that declaration to be listed on gov.uk as providers of tests to the public. But 95% of companies failed the second stage of accreditation, which required providers to submit evidence to the accreditor, at their first attempt. By 28 January 2022, DHSC had removed 264 providers from gov.uk, 111 of which were removed because they had failed their second or third stage accreditation. We are deeply concerned that so many companies were listed on gov.uk, giving the impression that they had been approved by government when in reality they may not have met the required standards. Despite the Competition and Markets Authority (CMA) warning of a “race to the bottom”, where the market competed on price alone, DHSC did not include any information about service quality on the gov.uk site. It similarly failed to respond formally to the CMA’s suggestions for improvement in April, May and September 2021. Recommendation: DHSC should set out, as part of its Treasury Minute response, why it did not take on board the CMA’s recommendations on the testing market, and which recommendations it would implement if health measures were re- introduced.
Government Response Summary
The government did not address the recommendation regarding the CMA recommendations on the testing market.
Government Response Not Addressed
HM Government Not Addressed
agree that the setting of diversity recruitment targets is the right lever to support forces recruitment and retention practices however the oversight of progress across all forces is critical. Population demographics vary by force area and each force should be striving to be representative of the communities it serves. 5.11 Forces are maximising the opportunity to increase their representation, Across the service, 8.1% of officers are from ethnic minority groups. Across new intakes since April 2020, 11.7% of new recruits are from ethnic minority groups. Forces will be able to build on the work of the uplift programme beyond its lifetime to continue to grow their representation. 6. PAC conclusion: Government has not yet set what impact the programme will have on forces’ ability to tackle crime, the public’s trust in policing or the wider Criminal Justice System. 6a. PAC recommendation: The department should: • By April 2023, develop a framework to evaluate the medium to long-term impact of the Programme, so that it can demonstrate that the objectives to reduce crime and improve public confidence in policing have been achieved. 6.1 The government agrees with the Committee’s recommendation Target implementation date: April 2023 6.2 The Home Office is in the process of developing a medium to long-term evaluation framework. This framework, which is subject to ministerial agreement, will be in place in Autumn 2022, with the evaluation expected to continue for several years. The evaluation will seek to determine where, and to what extent, the increase in workforce capacity has contributed to changes in policing performance and the impact that may have on crime outcomes. 6.3 Alongside the Police Uplift Programme evaluation framework, the Home Office has developed a performance framework to reduce crime and improve public confidence in policing. This framework sets out priority crime types this government wants the police to focus on and is overseen by a governance board which brings together policing partners to discuss progress and delivery issues; this work is underpinned by a new data tool (the Digital Crime and Performance Pack) which provides comparative force level data for each priority crime type, enabling performance assessments. The Home Office is also developing, with policing, a process where support will be offered to forces, via the College of Policing to improve performance. 6.4 Additionally, as set out in recommendation 2 above, the National Police Chiefs’ Council (NPCC) led review of operational productivity in policing will look to ensure policing is delivering the best possible value for the public from the significant investment made by this government. Total funding for policing in 2022-23 is nearly £17 billion, the highest for over a decade. By April 2023, the government will have invested over £3.5 billion to increase the operational capacity of policing and specifically recruit an additional 20,000 officers. This police-led review will ensure that this additional capacity is used effectively to reduce crime. 6b PAC recommendation: The department should: • In its Treasury Minute response, set out how it is working with partners in the Criminal Justice System to provide regular and ongoing analysis on the downstream impacts of the new officers to support better planning and demand management. 6.5 The government agrees with the Committee’s recommendation. Target implementation date: Spring 2023 6.6 From the outset of the Police Uplift Programme the Home Office has worked closely with partners at the Ministry of Justice and Crown Prosecution Service to understand the downstream impact of new officers, alongside the totality of the workforce, and other factors contributing to demand trajectories. The Home Office shares relevant analysis from the Police Uplift Programme on a regular basis, including projections on the future profile of uplift recruitment and assumptions around the contribution of new officers, all in support of ongoing broader analytical work to predict future criminal justice system (CJS) demand through downstream impact modelling. The Home Office will continue to work closely with partners throughout the Programme and beyond, to understand the impact of new officers both now and as they grow in experience and contribute more in future. 6.7 The Home Office is also developing its own framework to evaluate the medium to long- term impact of the Programme, as outlined in its response to recommendation 6a above. This will include building its understanding on the deployment choices that police forces are making with new officers, particularly in areas such as detective capacity, and how this filters through to downstream impact. Sixteenth Report of Session 2022-23 Cabinet Office, Department of Health and Social Care and HM Treasury Managing cross-border travel during the COVID-19 pandemic Introduction from the Committee The UK government introduced health measures at the border from