Source · Select Committees · Public Accounts Committee
Recommendation 18
18
The first contract was originally intended to run for 12 weeks, ending in June 2020.
Conclusion
The first contract was originally intended to run for 12 weeks, ending in June 2020. However, Randox faced difficulties meeting the service levels specified in the contract. There were a number of reasons for this, including Randox taking longer than expected to increase capacity as well as lower than forecasted demand for testing. The Department and Randox agreed that Randox would keep testing beyond the expected end of its contract in June 2020, and it met its contracted number of tests in September 2020. During the extended period that Randox continued testing to meet its contractual commitments, the Department established additional performance measures. These included test turnaround time targets introduced in July 2020, which measure the time taken to process tests.35
Government Response
A response document is linked to this report, dated 8 November 2022. Response attribution to this conclusion has not been verified. Read the response document ↗