Source · Select Committees · Public Accounts Committee

Recommendation 25

25 Accepted

We asked HM Treasury and HMRC what lessons they had learned that could be used...

Recommendation
We asked HM Treasury and HMRC what lessons they had learned that could be used in the event of the next emergency, and what they would do differently in future. They identified successes they would like to preserve, in particular, they said there had been effective close working between policy and operational staff and they had put in place a coherent end-to-end compliance approach. They also identified the need for better data to facilitate targeting of support, learning from international experience and improving how they communicated with those taxpayers selected for compliance checks.48
Government Response Summary
HM Treasury and HMRC will include lessons learned from the CJRS and the SEISS in the final evaluation reports to be published in 2023. They have also developed CJRS and SEISS playbooks that are kept updated and will be amended as necessary upon publication of the evaluations.
Government Response Accepted
HM Government Accepted
6: PAC conclusion: The Departments have yet to fully capture the lessons that must be learnt from the employment support schemes to inform future large-scale government financial interventions. 6: PAC recommendation: The Departments should, by December 2023, publish the lessons that can be learned from the schemes for large-scale financial interventions in the future, and what actions they will take as a result. 6.1 The government agrees with the Committee’s recommendation. Target implementation date: by December 2023 6.2 HM Treasury and HM Revenue and Customs will always look to learn lessons from any major economic events or interventions. The departments will include lessons learned, where appropriate, from the CJRS and the SEISS in the final evaluation reports to be published in 2023. 6.3 HM Treasury and HMRC have developed CJRS and SEISS playbooks, allowing for the rapid deployment of new employment and income support schemes in the future, if required. These playbooks are kept updated and will be amended as necessary upon publication of the CJRS and SEISS evaluations, considering lessons learned and key takeaways. 6.4 Decisions on future large-scale financial interventions – should they be needed – will be for Ministers at the time, based on the circumstances of the economic shock the country is facing. When producing future policy advice, HM Treasury and HMRC officials will consider a full range of feasible approaches, using the playbooks to do so.