Source · Select Committees · Public Accounts Committee
Recommendation 9
9
We asked the Department whether it could have had any better information or better data...
Conclusion
We asked the Department whether it could have had any better information or better data to predict demand, and it told us that it was keen to learn from its experience of Restart about how to predict demand, and later spoke about how some of its data mining work may be able to help. However on this topic it also acknowledged that Restart has “clearly taught us [the Department] a lesson”.16 Impact of public service failure on the employment support the Department must provide