Source · Select Committees · Public Accounts Committee

Recommendation 20

20 Not Addressed

High staff turnover in BBC's digital product group is hindering technical development.

Conclusion
The product group in the BBC—responsible for developing and delivering the BBC’s audience-facing digital products—accounts for 5.7% of the total BBC public service pay bill.35 In its product group the BBC had 23% staff turnover as of June 2022. This high number of vacancies has slowed technical development. The number of vacancies in the search team, for example, has hindered the BBC’s ability to develop its search function further.36
Government Response Summary
The government states that the BBC will write directly to the Committee regarding the recommendations in the report, without addressing this specific conclusion about staff turnover in the BBC's product group.
Government Response Not Addressed
HM Government Not Addressed
The Committee published its report on 28 April 2023 and the BBC will write directly to the Committee regarding the recommendations in the report.