Source · Select Committees · Public Accounts Committee

Recommendation 23

23

Cabinet Office's cautious approach delays Vetting Transformation programme following past IT modernisation failures.

Conclusion
The Cabinet Office told us that following its bad experience with its first attempt to modernise IT, it was now adopting a more cautious approach to transformation, and that it rejected the business plan for the Vetting Transformation programme on a few occasions because it was “not totally happy with the plan” and wanted to “be sure that this one was going to work”. It accepted that it had been a little optimistic about the achievable rate of transformation, but also pointed out that the need to focus on catching up with the level of demand for the day-to-day business, meant that it had had to push the transformation programme to the right, with customers’ agreement.61
Government Response

A response document is linked to this report, dated 21 July 2023. Response attribution to this conclusion has not been verified. Read the response document ↗