Source · Select Committees · Public Accounts Committee
Recommendation 15
15
UKSV understaffing necessitates service trade-offs, impacting aftercare checks and DV renewals.
Conclusion
Under-staffing has led UKSV to make trade-offs in what service areas it focuses on. For example, the UKSV chief executive told us that by focusing on new DV clearances it was unable to resource aftercare checks to the levels needed.35 Likewise, the focus on new DV clearances saw average clearance times drop for those cases but for DV renewals, average clearance times increased from 190 days in April 2022 to 255 days in November 2022.36
Government Response
A response document is linked to this report, dated 21 July 2023. Response attribution to this conclusion has not been verified. Read the response document ↗