Select committee: Public Accounts Committee

Conclusion 23

Sixty-First Report - Progress on the courts and tribunals reform programme Published 30 Jun 2023 Addressed to HM Treasury
Conclusion (the committee's words)
HMCTS has reduced the savings it expected to achieve from the programme several times. When we last reported on the programme in 2019, HMCTS expected to save £244 million a year from 2024–25 through its reforms and claimed that it had saved £133 million in total so far.47 Since then, the programme’s expected savings have decreased. The National Audit Office found that in its most recent estimate, HMCTS predicted £220 million in yearly savings from 2025–26. It expected the programme to save £2 billion over its lifetime (to 2029–30), £310 million (13%) less than the £2.3 billion forecast in 2019. However, this is likely to have decreased further as HMCTS is yet to set out how pausing work on some its projects as part of its recent programme reset will impact savings.48

From: Public Accounts Committee, Sixty-First Report - Progress on the courts and tribunals reform programme (HC 1002), 30 June 2023

Government response

The government responded to the whole report on 24 September 2023 (deadline 30 August 2023).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government states that it "agrees with the Committee's recommendation" on each of the six conclusions, describing five as "Recommendation implemented" and one, on assessing the full cost of the programme, with a target implementation date of December 2023.

  • On assurance of plans, the response says the programme is "conducting ongoing reviews of plans", overseen by programme boards and a portfolio board, with updated confidence assessments reported against each portfolio-level milestone.
  • On access to justice, it commits to publishing four completed assessments in autumn 2023, with further publications "in 2024 and into 2025". Where impacts are identified, it will do further work and, "where appropriate", implement a service fix.
  • On full costs, the government will respond within the six-month deadline, considering the proposed inclusions "where they are within the scope of the programme". It adds that in some cases it will be necessary to rely on estimates.
  • On savings, it says delay will mean £50 million fewer recurring annual net savings by the end of 2025-26. The full £227 million is "still expected" a year later than originally expected, by the end of 2026-27.

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