Source · Select Committees · Public Accounts Committee
Recommendation 9
9
Replacing Motorola does not guarantee ESN success; credible technology essential from next supplier
Recommendation
The NAO found that although replacing Motorola may have been necessary, Motorola was regarded as the market leader and replacing it does not guarantee that ESN will succeed.25 The Department said it had received enough interest from potential bidders to be confident it could find a replacement, but it would take a few months to be certain.26 The programme’s Independent Assurance Panel (IAP) cautioned that Motorola’s software had done around 85% of what ESN needed and told us that although it was possible to find a replacement, the Department needs to ensure the next supplier offers credible technology.27 The impact of delays on the emergency services
Government Response
A response document is linked to this report, dated 24 September 2023. Response attribution to this conclusion has not been verified. Read the response document ↗