Source · Select Committees · Public Accounts Committee
Recommendation 9
9
Permanent secretaries' appointment letters omit responsibilities for improving government digital services.
Recommendation
We were also surprised to see that the standard appointment letter for permanent secretaries makes no mention of their responsibilities for improving digital services, despite including others such as managing public money. Including reference to digital responsibilities would make clear the importance of the area.16 For example, it would mean permanent secretaries are fully aware of their responsibilities to address legacy systems.17
Government Response
A response document is linked to this report, dated 18 November 2023. Response attribution to this conclusion has not been verified. Read the response document ↗