Select Committee · Public Accounts Committee

Overview of costs in the English rail system

Status: Closed Opened: 26 Apr 2021 Closed: 16 Nov 2021 7 recommendations 19 conclusions 1 report

The rail franchise model has high fixed costs and low profit margins. The Department for Transport’s (DfT) net income from letting franchises fell significantly from 2016-17, becoming a net government subsidy in 2019-20. As passenger numbers dropped in the COVID-19 pandemic, rail industry income fell dramatically. It is unclear how far or when it will … Show more

Reports

1 report
Title HC No. Published Items Response
Tenth Report - Overview of the English rail system HC 170 7 Jul 2021 26 Responded

Recommendations & Conclusions

26 items
2 Recommendation Tenth Report - Overview of the English … Accepted

In recent years, we have identified serious failings in the rail system, and the Department...

In recent years, we have identified serious failings in the rail system, and the Department must now overcome significant long-standing issues to bring about complex reform. We have previously reported on the problems inherent in the rail system, such as: poor performance and reliability of the network; the lack of … Read more

Government response AI summary
The government agrees and will write to the Committee by December 2021, detailing the Rail Transformation Programme with three phases of delivery including legislative reform by 2022-23 and Great British Railways fully operational from 2024.
Read full response →
HM Treasury
3 Recommendation Tenth Report - Overview of the English … Accepted

Published information from the Department and the Office of Rail and Road on whole-system costs...

Published information from the Department and the Office of Rail and Road on whole-system costs and revenues is not sufficient to inform proper oversight of the rail system, given the extent of taxpayer exposure. The arrangements for delivering rail services in England involve complex financial flows and contractual obligations between … Read more

Government response AI summary
The government accepts the recommendation and will write to the Committee in December 2021 with plans to improve transparency. It has begun developing whole-system financial reporting capabilities and will consider options for publishing this data, while noting potential commercial and regulatory constraints.
Read full response →
HM Treasury
4 Recommendation Tenth Report - Overview of the English … Accepted

It is not yet clear that the interim National Rail contracts fairly distribute risks between...

It is not yet clear that the interim National Rail contracts fairly distribute risks between government and operators, or provide incentives for operators to deliver efficient, high-quality, and value-for-money passenger services. In previous reports the Committee highlighted failings in the Department’s previous commercial model of rail franchising. The COVID-19 pandemic … Read more

Government response AI summary
The government accepts the recommendation, outlining that National Rail Contracts (NRCs) require operators to deliver against annual business plans and performance targets, with revenue and cost risk primarily with the Department. Performance-based fees directly incentivise improvements, and ABPs include commitments to specific activities and outputs.
Read full response →
HM Treasury
5 Recommendation Tenth Report - Overview of the English … Accepted

We are disappointed at the lack of progress in agreeing a specific and funded plan...

We are disappointed at the lack of progress in agreeing a specific and funded plan for the electrification required to achieve the government’s own net zero targets. Electrification of the network is the key mechanism for delivering rail decarbonisation. It will require a significant level of investment (estimated between £18 … Read more

Government response AI summary
The government accepts the recommendation and will write to the Committee in December 2021. It has published the Transport Decarbonisation Plan and Rail Environment Policy Statement, committing to an ambitious electrification program guided by Network Rail’s TDNS, and will fund new schemes through the Rail …
Read full response →
HM Treasury
6 Recommendation Tenth Report - Overview of the English … Accepted

It is not clear to us how Network Rail expects to achieve the remaining efficiencies...

It is not clear to us how Network Rail expects to achieve the remaining efficiencies planned in Control Period 6. In Control Period 5 (2014–15 to 2018–19), Network Rail failed to achieve its efficiencies target as agreed with the Office of Rail and Road (ORR). In the first two years … Read more

Government response AI summary
The government accepts the recommendation, and Network Rail will write to the Committee by December 2021 to detail its efficiencies plan for Control Period 6. This plan will include improvements in approach, process, incentivisation, governance, efficiency targets, the framework for tracking costs, and the impact …
Read full response →
HM Treasury
1 Conclusion Tenth Report - Overview of the English …

On the basis of a Report by the Comptroller and Auditor General, we took evidence...

On the basis of a Report by the Comptroller and Auditor General, we took evidence from the Department for Transport (the Department), Network Rail and the Office of Rail and Road on costs in the English rail system.1 We also received written evidence from a number of stakeholder bodies and … Read more

HM Treasury
20 Conclusion Tenth Report - Overview of the English … Acknowledged

Net government funding increased 99.7% in real terms between 2015–16 and 2019–20 from £2.6 billion...

Net government funding increased 99.7% in real terms between 2015–16 and 2019–20 from £2.6 billion to £5.1 billion. This reflects increases in expenditure on operating and maintaining rail network infrastructure and the pre-COVID-19 deterioration in the passenger rail market as growth in rail passengers plateaued.3 In addition, the Department told … Read more

Government response AI summary
The government acknowledges the Committee's conclusion regarding increased government funding for rail. It recognises the value of greater financial transparency and states it has already started publishing operational support payments data, is developing whole-system financial reporting, and will consider options for its publication, subject to …
Read full response →
HM Treasury
7 Conclusion Tenth Report - Overview of the English … Not Addressed

As well as providing critical revenue for the rail system, passenger rail travel supports wider...

As well as providing critical revenue for the rail system, passenger rail travel supports wider government objectives around transport decarbonisation and achieving net zero. We asked the Department how they planned to encourage people out of their cars onto rail. It outlined current activities by the Rail Revenue Recovery Group, … Read more

Government response AI summary
The government response is boilerplate text, listing only the relevant reports and failing to address the committee's conclusion regarding the lack of urgency and clarity in promoting rail travel.
Read full response →
HM Treasury
8 Conclusion Tenth Report - Overview of the English … Accepted

The Department referred to its recently published strategies on bus travel18 and cycling and walking19...

The Department referred to its recently published strategies on bus travel18 and cycling and walking19 and told us that integration between modes of transport is “critical” to make public transport an attractive and practical choice for passengers.20 However, in these documents we can see only limited reference to integrated travel … Read more

Government response AI summary
The government agrees with the committee's conclusion and commits to further integrating public transport, detailing plans for bus funding, cycling facilities at stations, and integrated station management under Great British Railways.
Read full response →
HM Treasury
9 Conclusion Tenth Report - Overview of the English … Accepted

We have previously reported on the problems inherent in the rail system which have led...

We have previously reported on the problems inherent in the rail system which have led to poor performance and reliability of the network. Even before the pandemic, we and the Transport Committee had reported on the Department’s franchising model and concluded that it was a broken model.21 We reported in … Read more

Government response AI summary
The government acknowledges the Committee's conclusions regarding past rail system problems and the broken franchising model. It has set up a comprehensive Rail Transformation Programme, aiming to deliver a new rail system with Great British Railways fully operational from 2024 onwards, through three distinct phases …
Read full response →
HM Treasury
10 Conclusion Tenth Report - Overview of the English … Accepted

We were interested to hear the Department’s views on the main issues caused by the...

We were interested to hear the Department’s views on the main issues caused by the rail system’s current structural organisation. The Department recognised that problems have emerged over a number of years, partly the result of poor alignment between Network Rail, responsible for rail infrastructure, and operators, responsible for delivering … Read more

Government response AI summary
The government agrees and has established a Rail Transformation Programme with three phases, including designing a Target Operating Model, progressing legislation for structural reform by 2022-23, and making Great British Railways fully operational from 2024.
Read full response →
HM Treasury
11 Conclusion Tenth Report - Overview of the English … Accepted

After our evidence session, on 20 May, the Department published its long-delayed Rail white paper,...

After our evidence session, on 20 May, the Department published its long-delayed Rail white paper, which outlines its “once-in-a-generation” reforms planned for the rail system, including replacing franchising and better integrating infrastructure with passenger services.25 The Department acknowledges that it must overcome a “complex and…deep-rooted set of issues” to improve … Read more

Government response AI summary
The government acknowledges the Committee's conclusion regarding the Rail white paper and the complex reforms it outlines, including the associated risks. It has established a Rail Transformation Programme, detailing a three-phase approach to implement reforms, design a target operating model, progress legislation, and have Great …
Read full response →
HM Treasury
12 Conclusion Tenth Report - Overview of the English … Accepted in Part

Since privatisation in the 1990s, cash flows in the rail system have become increasingly complex.

Since privatisation in the 1990s, cash flows in the rail system have become increasingly complex. Although the rail system is privatised, government still provides significant funding for infrastructure operations, maintenance and renewals, and ongoing subsidy for passenger service operations. The National Audit office’s report identifies that the lack of a … Read more

Government response AI summary
The government acknowledges the need for greater financial transparency, is already publishing some operational support data, and has begun work to develop ‘whole-system’ financial reporting, but will only consider options for publishing this material once complete due to commercial and regulatory constraints.
Read full response →
HM Treasury
13 Conclusion Tenth Report - Overview of the English … Accepted

The Rail white paper outlines government’s plans for a new rail system, with one body...

The Rail white paper outlines government’s plans for a new rail system, with one body responsible for overseeing infrastructure and passenger services and with less complex financial transactions.32 The Office of Rail and Road told us that such a “guiding mind” could add much needed accountability for the whole system.33 Read more

Government response AI summary
The government agrees with the (implied) recommendation to implement its white paper, having initiated a Rail Transformation Programme. This programme involves three phases: designing a Target Operating Model, building operational capability and progressing legislation by 2022-23, and transitioning to Great British Railways fully operational from …
Read full response →
HM Treasury
14 Conclusion Tenth Report - Overview of the English … Acknowledged

Specifically in relation to passenger service operations, prior to the COVID-19 pandemic, private sector companies...

Specifically in relation to passenger service operations, prior to the COVID-19 pandemic, private sector companies operated passenger services under a franchise model but still received some level of government funding. The amount of government funding provided to train operators has increased in recent years, changing from a net surplus paid … Read more

Government response AI summary
The government acknowledges the Committee's conclusion regarding the significant increase in taxpayer funding and the Department's new contractual arrangements for passenger services. It details that National Rail Contracts (NRCs) involve annual business plans, with revenue and cost risk primarily with the Department, and performance incentivised …
Read full response →
HM Treasury
15 Conclusion Tenth Report - Overview of the English … Accepted

The Department acknowledged that there were significant challenges inherent in its franchising model used prior...

The Department acknowledged that there were significant challenges inherent in its franchising model used prior to the pandemic. It told us that the previous surplus in franchising costs had become a deficit prior to the pandemic.37 During the final four years of Control Period 5 (2015–16 to 2018–19), net government … Read more

Government response AI summary
The government agrees and is implementing National Rail Contracts (NRCs) that require operators to deliver against annual business plans and performance targets, shifting revenue and cost risk to the department and incentivising performance through fees.
Read full response →
HM Treasury
16 Conclusion Tenth Report - Overview of the English … Accepted

Our previous reports have covered some of the commercial difficulties caused by the Department’s franchising...

Our previous reports have covered some of the commercial difficulties caused by the Department’s franchising model. In the worst-case scenarios, issues such as over- optimistic assumptions of passenger growth led to severe operator losses and early contract terminations.39 These contract terminations accelerated the Department’s exposure to the commercial issues in … Read more

Government response AI summary
The government agrees and is implementing National Rail Contracts (NRCs) which shift revenue and cost risk to the department, require operators to meet annually-agreed business plans, and incentivize improved performance through fees, addressing past franchising model issues.
Read full response →
HM Treasury
17 Conclusion Tenth Report - Overview of the English … Accepted

The Department updated us on the Emergency Recovery Measures Agreements (ERMAs), which it put in...

The Department updated us on the Emergency Recovery Measures Agreements (ERMAs), which it put in place as an overlay to franchising agreements in response to the dramatic loss in passenger revenue caused by the COVID-19 pandemic. The ERMAs transferred all cost risk and revenue risk from operators to the Department … Read more

Government response AI summary
The government agrees with the committee's observation and provides details on the ongoing rollout of National Rail Contracts (NRCs), explaining how these new performance-based contracts will evolve to manage costs and incentivize efficiency.
Read full response →
HM Treasury
18 Conclusion Tenth Report - Overview of the English … Acknowledged

Following our session on 13 May 2021, the Department told the Transport Committee that negotiations...

Following our session on 13 May 2021, the Department told the Transport Committee that negotiations with all train operators have concluded around terminating the underlying franchise agreements, which is necessary to enable the transition of operators 37 Qq 19, 31 38 C&AG’s report, pp 8, 15 39 Committee of Public … Read more

Government response AI summary
The government acknowledges the Committee's observations on the transition to National Rail Contracts (NRCs). It details that NRCs require operators to deliver against annual business plans with revenue and cost risk largely with the Department, and performance is incentivised through fees and contractual commitments to …
Read full response →
HM Treasury
19 Recommendation Tenth Report - Overview of the English … Accepted

We were concerned that the short-term nature of these new contracts could fail to incentivise...

We were concerned that the short-term nature of these new contracts could fail to incentivise operators to make cost savings and improve performance, and asked the Department to explain how operators would be incentivised to keep costs down. The Department said that the annual business planning approach will help identify … Read more

Government response AI summary
The government agrees and explains that National Rail Contracts (NRCs) with annually-agreed business plans and performance-based fees will incentivise operators to make cost savings and improve performance, with three NRCs already rolled out.
Read full response →
HM Treasury
21 Conclusion Tenth Report - Overview of the English … Accepted

The Department told us that electrifying the rail network is a key part of decarbonising...

The Department told us that electrifying the rail network is a key part of decarbonising and achieving net zero on the railway and that to ensure success, a steady long-term plan for electrification is needed. However, the Department acknowledged that its approach to electrification in recent years has reflected a … Read more

Government response AI summary
The government agrees with the committee's concern regarding rail electrification, committing to deliver an ambitious, sustainable, and cost-effective programme of electrification and to write to the Committee in December 2021 with further details on funding and long-term plans.
Read full response →
HM Treasury
22 Recommendation Tenth Report - Overview of the English … Accepted

The Department acknowledged that long-term, strategic direction on electrification is needed to provide market certainty...

The Department acknowledged that long-term, strategic direction on electrification is needed to provide market certainty for operators, rolling stock companies and the procurement of trains that will be able to operate on the network and to drive innovation. It also recognised that its erratic approach had resulted in “some extremely … Read more

Government response AI summary
The government accepts the recommendation, committing to an ambitious, sustainable, and cost-effective electrification program guided by the Transport Decarbonisation Plan and Network Rail’s TDNS. New schemes will be advanced through the Rail Network Enhancements Pipeline, with Great British Railways taking future responsibility.
Read full response →
HM Treasury
23 Conclusion Tenth Report - Overview of the English … Deferred

The Office of Rail and Road told us that in Control Period 5 (2014–15 to...

The Office of Rail and Road told us that in Control Period 5 (2014–15 to 2018–19), Network Rail became less efficient and failed to meet efficiency targets.58 Indeed, in contrast to assumptions made by the Office of Rail and Road that Network Rail could improve the efficiency of its core … Read more

Government response AI summary
Network Rail will provide a detailed response by December 2021, outlining how it will achieve the £4 billion efficiency target in Control Period 6, including improvements in approach, an efficiency framework, and specific targets for remaining years.
Read full response →
HM Treasury
24 Conclusion Tenth Report - Overview of the English … Deferred

In the first year of Control Period 6 (2019–20), Network Rail exceeded its planned efficiency...

In the first year of Control Period 6 (2019–20), Network Rail exceeded its planned efficiency savings; achieving £385 million compared to £316 million expected.61 The Office of Rail and Road told us that Network Rail has improved its efficiency through the development of a bottom-up business plan which routes and … Read more

Government response AI summary
Network Rail will submit a detailed response to the Committee by December 2021, outlining its plan to achieve the efficiency target in Control Period 6, including improvements in approach, an efficiency framework, and specific targets.
Read full response →
HM Treasury
25 Conclusion Tenth Report - Overview of the English … Deferred

But Network Rail recognised that there “is still a mountain to climb” to achieve the...

But Network Rail recognised that there “is still a mountain to climb” to achieve the full efficiency improvements it has committed to, and that it will need to continue to increase savings.63 Network Rail estimated that 60% of remaining planned efficiencies would come from renewals activities (like for like replacements … Read more

Government response AI summary
Network Rail will write to the Committee by December 2021, committing to delivering efficiency improvements in Control Period 6 and detailing how targets will be met, including improvements in approach, an efficiency framework, and specific targets.
Read full response →
HM Treasury
26 Conclusion Tenth Report - Overview of the English … Deferred

In 2020, the Office of Rail and Road reported inherent uncertainty in the value of...

In 2020, the Office of Rail and Road reported inherent uncertainty in the value of some of the efficiency savings made by Network Rail in 2019–20.69 The Office of Rail and Road told us that it has now agreed a set of indicators with Network Rail which measure the likelihood … Read more

Government response AI summary
Network Rail will submit a detailed response by December 2021, outlining how it will achieve its efficiency target for Control Period 6, including improved approaches, an efficiency framework, and details on targets and the impact of COVID-19.
Read full response →
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
13 May 2021 Andrew Haines · Network Rail, Bernadette Kelly CB · Department for Transport, Conrad Bailey · Department for Transport, John Larkinson · Office of Rail and Road View ↗

Who gave evidence

4 witnesses
WitnessOrganisationSessions
Andrew Haines · Chief Executive Network Rail 1
Bernadette Kelly CB · Permanent Secretary Department for Transport 1
Conrad Bailey · Director General - Public Transport and Local Gro… Department for Transport 1
John Larkinson · CEO Office of Rail and Road 1