The BBC’s engagement with personal service companies inquiry
Closed
What the inquiry looked at
“Scope of the inquiry The BBC hires thousands of freelancers every year: in 2017/18, it hired 60,000 freelancers, which included actors, presenters and camera operators. For freelance roles, individuals can be contracted through personal service companies (PSCs): a limited company that typically has a sole director who owns most shares and provides services to clients via a contract. In 2017/18, the BBC had contracts with 5,145 PSCs, on which it spent a total of £84m. PSCs can pose a risk to the Exchequer: In the late 1990s the government became concerned that some people were using PSCs to avoid paying the correct amount of tax. This is because there are different tax regimes for personal and business income. Legislation called IR35, via the Finance Act 2000, aimed to address this risk, seeking to ensure that people who work in the same manner pay broadly similar amounts of income tax and national insurance. However, a central part of IR35 was that the PSC had to assess their own employment status for tax purposes. This carried the risk of associated tax liabilities/debt as a result of misclassification. In April 2017, the government reformed the system so that public bodies, such as the BBC, became responsible for determining the employment status for tax purposes of all those it hired through PSCs. A National Audit Office (NAO) investigation has found that, in many cases, the BBC’s application of HMRC’s employment status assessment test generated a different status for tax purposes compared to the BBC’s own assessment test. In its assessment of 663 on-air freelancers, 92% were deemed to be “employed for tax purposes determination” using HMRC’s tool, whereas the BBC had assessed the majority as self-employed. Between April and September 2017, the BBC paid £8.3m of tax to HMRC to avoid any penalty charges for not paying tax that was potentially due. Although it is starting to recoup this money once it is certain about an individual’s employment status, it is still to recoup £2.9m because of concerns raised by individuals. The NAO report also found that the BBC’s implementation of these changes has created difficult relationships with some of its staff: 170 have publicly expressed concerns with the employment status given to them by the BBC. Individuals have said that they only started operating through PSCs because the BBC required them to do so if they were to receive work and they feel they have received misleading or limited information from the BBC. By May 2018, the BBC estimated that some 800 staff, 300 of whom were hired through PSCs, warranted further review because they were at risk of being challenged by HMRC. According to HMRC, as of October 2018 there were approximately 100 open investigations into BBC-related PSCs. The Public Accounts Committee first addressed the BBC's use of PSCs in 2012 as part of a wider inquiry into off-payroll working across the public sector. In this new inquiry, the Committee will consider the BBC’s use of PSCs, why issues have arisen, how the BBC has managed its use of PSCs, as well as steps it is taking to help affected individuals. The Committee will also question the BBC about its programme to replace and enlarge the EastEnders set and improve infrastructure at the BBC’s Elstree Centre, which, according to a recent NAO report, is now forecast to cost £27m more and taken an additional two and half years to complete.”
The committee's words, from the inquiry page on parliament.uk ↗.
What it found
The BBC’s mishandling of its use of personal service companies has caused misery and hardship for those affected and has risked bringing the BBC into disrepute. Its approach has been muddled and chaotic, and its communication with those affected has been unacceptably poor. The BBC has apologised to people affected by its policy changes and its approach to implementing government reforms and is now trying to reach a settlement with HM Revenue & Customs for outstanding tax claims, but this is taking longer than expected. We cautiously welcome the BBC’s commitment to helping those affected, but admitting responsibility after the event is not sufficient without taking effective steps to resolve the situation. The BBC needs to get a better grip of its management of its freelancer workforce if it is to repair its relationship with TV and radio presenters and restore its reputation.
What the government said
No government response is linked to this report.
How the inquiry ran
Each dot is a dated item listed on this page, from the inquiry's opening on 8 February 2018 to 5 April 2019.
- Oral evidence 30 Jan 2019
- Report 5 Apr 2019
- Correspondence 8 Feb 2019
What it recommended 1 recommendation · 16 conclusions
1The BBC’s approach to hiring freelancers has been fractured, chaotic and muddled.
2We are shocked that the BBC is unable to confirm whether its early PSC policy...
3We find it unacceptable that the BBC did not fully explain to individuals the impact...
4The BBC has a long way still to go to repair its relationship with those...
5Since 2000, the BBC has made various changes to its policy and contractual methods used...
6In our 2012 report, we expressed concerns that the BBC had no means of ensuring...
7The BBC accepted that the implementation and communication of its policy changes often rested with...
8As part of our inquiry into off-payroll arrangements in the public sector in 2012, we...
9The BBC explained that HMRC requires the BBC, like other organisations, to retain personal records...
10Between 2004 and 2013, the BBC developed policies for what contracting method could be used...
11The BBC’s policy only to hire individuals in longer-term, higher paid roles via a PSC...
12HMRC told us that between 2000 and 2017 there was a very high rate of...
13The BBC partly attributed difficulties it had in this transition period to the unexpected numbers...
14The impact of the BBC’s implementation of the government’s changes to responsibilities for determining an...
15The BBC accepted that some individuals are concerned that they are being investigated by HMRC37...
16The BBC has set-up a mediation process to handle individual cases.
17We were concerned that even if the BBC were to agree this settlement, there are...
Evidence
Oral evidence sessions 1
- 30 Jan 2019No witnesses recordedparliament.uk ↗