Select Committee · Public Accounts Committee

Supported housing

Status: Closed Opened: 24 May 2023 Closed: 14 Feb 2024 2 recommendations 24 conclusions 1 report

Supported housing is accommodation that is provided alongside support, supervision or care to help people with specific needs to live as independently as possible in the community. This includes, for example, older people, people with a learning disability, people with a physical disability, people at risk of or who have experienced homelessness, or people recovering …

Reports

1 report
Title HC No. Published Items Response
Seventy-Seventh Report - Supported housing HC 1330 10 Nov 2023 26 Responded

Recommendations & Conclusions

26 items
2 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Write to the Committee outlining consultation progress and supporting local authorities to implement the Act.

Exempt accommodation—an expanding sub-sector of short-term supported housing that can be of poor quality—has little regulation or oversight so leaving vulnerable people unprotected from unscrupulous providers. We echo the strength of feeling and view of the Levelling Up, Housing and Communities Committee in their report on exempt accommodation (mostly short-term …

Government response. DLUHC commits to supporting local authorities with new burdens funding (following a post-consultation assessment) and will publish guidance alongside new National Supported Housing Standards and licensing regime regulations. DLUHC has also written separately to the Committee.
HM Treasury
3 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Summarise current and future plans to improve supported housing data, minimising burdens on local authorities.

DLUHC and DWP cannot assess and therefore resolve the problems with supported housing as they have no reliable data about the sector. The data on the sector held by DLUHC and DWP is incomplete and out of date despite the department and its predecessor departments being aware of the issues …

Government response. DLUHC commissioned research for early 2024 publication, while DWP invested in LA IT systems in 2022 and awarded £4.79 million for LAs to review Housing Benefit claims by March 2024, enabling robust data collection from April 2024. New duties under …
HM Treasury
4 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Assess how local authorities can set licensing scheme fees to deter poor housing providers.

The Supported Housing (Regulatory Oversight) Act 2023 gives local authorities more powers over providers of supported housing but there is a risk of unintended consequences, including discouraging good quality providers. The Act gives powers to local authorities to set up licensing schemes for supported housing providers to join and adhere …

Government response. DLUHC will publish a consultation in early 2024 seeking views on the licensing regime's design, including appropriate fee levels, and will incorporate this into impact assessments published alongside the regulations to ensure a proportionate approach.
HM Treasury
5 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Inform the Committee how it will identify Housing Benefit fraud and support local authorities.

Local authorities have limited capacity to deal with fraud in Housing Benefit claims for supported housing. In other recent reports we have highlighted the Supported housing 7 limited capacity of local authorities to tackle fraud and stressed the need for central government to provide better support. We are disappointed to …

Government response. By July 2024, DWP will undertake several steps to identify Housing Benefit fraud in supported housing, including understanding volumes, sampling specific cases for the May 2025 MVFE publication, developing plans for LA fraud referrals, and reviewing existing LA cases. This …
HM Treasury
6 Conclusion Seventy-Seventh Report - Supported hous… Rejected

Implement solutions to reduce housing benefit subsidy loss experienced by local authorities.

Some local authorities face increasing gaps in their budgets because of the way DWP Housing Benefit regulations work. Local authorities pay housing benefit directly to providers and ‘subsidy loss’ is the gap between how much rent a housing provider charges to a local authority and how much of it the …

Government response. The government explicitly disagrees with including subsidy loss in the Supported Housing Act consultation because it is outside the Act's scope, though they expect stakeholders to raise the issue and will monitor contributing factors.
HM Treasury
1 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Committee received evidence from DLUHC and DWP concerning supported housing provision.

On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Levelling Up, Housing & Communities (DLUHC) and the Department for Work & Pensions (DWP) about supported housing.1

Government response. The government has commissioned research on supported housing supply and demand, due for publication in early 2024, and DLUHC will respond to the Committee within six months of its release to detail efforts to increase supply.
HM Treasury
7 Conclusion Seventy-Seventh Report - Supported hous… Deferred

Progress to improve supported housing supply remains poor, falling below targets.

Progress to improve the supply of supported housing is poor. While DLUHC uses the Affordable Homes Programme to support development of more supported housing, it reported it is only forecast to achieve 5% of supported housing from the 2021–2026 iteration of the Affordable Homes Programme against a target of 10% …

Government response. The government agrees and has commissioned research on supported housing supply and demand, due early 2024. DLUHC will then respond to the Committee within six months of publication, detailing how it will maximise efforts to increase supported housing supply.
HM Treasury
8 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Supported housing supply often fails to meet diverse local needs for vulnerable residents.

The need for different types of supported housing varies locally due to different demographics in local authority areas. DLUHC told us there is not the right supply of supported housing for the right people in the right places and that as a result, supported housing does not offer the right …

Government response. The government agrees and sets a July 2024 target. It confirms DLUHC has commissioned research on supported housing supply and demand, due for publication in early 2024, and commits to responding to the Committee within six months of publication to …
HM Treasury
9 Recommendation Seventy-Seventh Report - Supported hous… Accepted

Lack of regulation in exempt accommodation leads to exploitation and disgraceful resident experiences.

The Levelling Up, Housing and Communities Committee focused on exempt accommodation, a subset of supported housing, during its inquiry in 2022. It described the sector as a “complete mess”, and a “goldrush” for unscrupulous landlords.13 The Committee took evidence from several residents living in such supported housing, local authorities and …

Government response. The government agrees and will publish a consultation in early 2024 on the detailed design of measures in the Supported Housing Act 2023, including local licensing schemes and national standards. DLUHC will also provide new burdens funding and guidance to …
HM Treasury
10 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Inadequate regulation of exempt accommodation permits widespread provision of substandard housing.

Exempt accommodation can provide much-needed homes and support including for people recovering from drug or alcohol dependence; at risk of or transitioning to or from homelessness; or on release from the criminal justice system. However, the NAO found that some areas, such as Birmingham, have seen increasing numbers of landlords …

Government response. The government agrees, stating DLUHC will publish a consultation in early 2024 on the detailed design of measures from the Supported Housing (Regulatory Oversight) Act, including supporting local authorities with new burdens funding and guidance.
HM Treasury
11 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Supported Housing (Regulatory Oversight) Bill has become an Act to improve sector standards.

DLUHC told us that the sector “is not working as well as it should” and that the Supported Housing (Regulatory Oversight) Bill, as it then was, would bring in important reforms.18 The Bill focused on exempt accommodation (mostly short-term supported housing that is exempt from locally set Housing Benefit caps) …

Government response. The government agrees, stating DLUHC will publish a consultation in early 2024 on the detailed design of the measures set out in the Supported Housing (Regulatory Oversight) Act 2023, including new burdens funding and guidance for local authorities.
HM Treasury
12 Conclusion Seventy-Seventh Report - Supported hous… Accepted

New Supported Housing Act places significant unfunded burdens on local authorities.

The Act will introduce several new measures that will increase powers for local authorities to have more control over supported housing in their areas. During the DLUHC funded pilot schemes for the Supported Housing Improvement Programme, local authorities were able to test ideas to improve supported housing in their areas, …

Government response. The government agrees, stating DLUHC will publish a consultation in early 2024 on the design of measures from the Supported Housing Act, including supporting local authorities with new burdens funding and guidance for implementing reforms.
HM Treasury
13 Conclusion Seventy-Seventh Report - Supported hous… Accepted

DLUHC and DWP lack reliable national data on the supported housing sector.

DLUHC and DWP have no reliable data about supported housing and as a result cannot assess and resolve the problems within the sector. The NAO investigation found that DLUHC and DWP do not routinely collect national data on the numbers of people living in supported housing or the numbers of …

Government response. The government agrees, acknowledging limited data and committing to specific actions including DLUHC commissioning research and DWP making IT system improvements, providing £4.79 million in funding to local authorities to improve data quality by March 2024.
HM Treasury
14 Conclusion Seventy-Seventh Report - Supported hous… Accepted

DWP's current data improvements for supported housing claims only apply to new cases.

While DWP collects data from local authorities, this does not include people living in supported housing who are not in receipt of Housing Benefit.26 Before April 2022, DWP could not differentiate whether Housing Benefit claims were for supported housing. Since April 2022, DWP has made attempts to improve the data …

Government response. The government agrees, with a Summer 2024 target. It details existing investments for improving new Housing Benefit claims data, the £4.79 million funding for reviewing existing claims by March 2024, and future monitoring, further supported by new Act duties for …
HM Treasury
15 Conclusion Seventy-Seventh Report - Supported hous… Accepted

DLUHC and DWP commissioned research to improve understanding of the supported housing sector.

Both DLUHC and DWP have committed to improving data.28 DLUHC has commissioned research to provide an up-to-date understanding of the supported housing sector in England, with funding from DWP to extend it to Scotland and Wales. DLUHC intends that the snapshot of data focuses on the size and composition of …

Government response. The government agrees, with a Summer 2024 target. It confirms the DLUHC-commissioned research for early 2024 publication, followed by a second research project, and reiterates DWP's ongoing data improvement initiatives, including £4.79 million funding for local authorities to review existing …
HM Treasury
16 Conclusion Seventy-Seventh Report - Supported hous… Accepted

DLUHC's future data reliance on non-mandatory local schemes lacks clear timetable.

DLUHC and DWP are taking steps to better understand supported housing with the publication of the new snapshot of data. To ensure its understanding is relevant in the future, DLUHC is relying on the new duties that the Act imposes to get local authorities to provide it with annual data. …

Government response. The government agrees, with a Summer 2024 target. It confirms DLUHC's commissioned research and DWP's data improvements, and highlights that the Act places new duties on local authorities for strategic plans and a licensing regime to provide future data, with …
HM Treasury
17 Conclusion Seventy-Seventh Report - Supported hous… Accepted

New Act grants local authorities non-mandatory powers to implement supported housing licensing schemes.

The Act intends to improve the quality of supported housing and give local authorities more control of supported housing in local areas. It does this through giving local authorities powers to create licensing schemes for providers of exempt accommodation, including provisions to restrict or remove Housing Benefit.34 The licensing scheme …

Government response. The government agrees, stating DLUHC will publish a consultation in early 2024 on the detailed design of measures within the Supported Housing Act, including new burdens funding and guidance for local authorities implementing licensing schemes.
HM Treasury
18 Conclusion Seventy-Seventh Report - Supported hous… Accepted

New supported housing licensing scheme risks unintended consequences for providers and residents.

However, there is a risk of unintended consequences from the licensing scheme, including discouraging good quality supported housing providers. The NAO reported that some concerns had been raised by stakeholders, including from local authorities, that small or specialist non-commissioned supported housing providers may leave the sector or that it may …

Government response. The government agrees, acknowledging the risk of unintended consequences from the licensing scheme. DLUHC commits to taking a proportionate approach and will publish a consultation in early 2024, followed by impact assessments alongside the regulations, to balance costs and protect …
HM Treasury
19 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Local authority licensing schemes rely on provider fees, posing significant funding challenges.

DLUHC has committed to assessing if local authorities will need new burdens funding to help them to set up the schemes. It told us that it expects local authorities to fund the licensing schemes’ running costs through the fees they will charge participating providers.37 However, DLUHC has noted the difficulty …

Government response. The government agrees, acknowledging the challenge of balancing licensing scheme costs and fees. DLUHC will take a proportionate approach, publishing a consultation in early 2024 and subsequently impact assessments for the regulations, which will consider fee levels.
HM Treasury
20 Recommendation Seventy-Seventh Report - Supported hous… Accepted

Lack of data hinders assessment of significant Housing Benefit fraud in supported housing

The problem of fraud is going largely unaddressed in supported housing. The NAO investigation found that DLUHC and DWP do not know how much fraud is made possible by gaps in oversight and regulation of supported housing. DWP has calculated that £540 million of Housing Benefit claims in Great Britain …

Government response. The government agrees and will sample Housing Benefit cases in supported and temporary housing from Nov 2023 to Oct 2024 to inform the May 2025 fraud and error publication. This will help them identify specific fraud types, develop plans for …
HM Treasury
21 Conclusion Seventy-Seventh Report - Supported hous… Accepted

Many local authorities lack capacity to effectively tackle Housing Benefit fraud

Local authorities are responsible for managing Housing Benefit claims in their areas and while some have the resources to check individual claims for fraud, many do not. DWP told us that while some local authorities are taking action on fraud, it is concerned that there are local authorities that are …

Government response. The government agrees, setting a July 2024 target. It commits to sampling passported Housing Benefit claims for a May 2025 publication, developing plans to support local authorities in making quality fraud referrals, and evaluating existing initiatives' effectiveness in supported housing.
HM Treasury
22 Conclusion Seventy-Seventh Report - Supported hous… Accepted

DWP's current Housing Benefit fraud checks remain too limited at local level

DWP does some limited checks for fraud at a local level. It noted that it samples just 60 housing benefit claims per local authority for fraud and that supported housing benefit claims will only be a small portion of this sample.44 Some local authorities in the Supported Housing Improvement Programme …

Government response. The government agrees and sets a July 2024 target, committing to sample passported Housing Benefit cases for a May 2025 publication, develop plans for local authority fraud referrals, and review existing initiatives' effectiveness in tackling supported housing fraud.
HM Treasury
23 Conclusion Seventy-Seventh Report - Supported hous… Accepted

DWP is taking steps to help local authorities challenge fraudulent Housing Benefit claims

DWP told us that it is working closely with DLUHC to help all local authorities to act on fraud. In addition, it set out how the Bill will provide opportunities for local authorities to challenge fraudulent claims by giving more clarity on quality standards and a definition of “care, support …

Government response. The government agrees with the committee's observation regarding local authorities acting on fraud. DWP will sample Housing Benefit cases from Nov 2023-Oct 2024 to identify fraud types, develop plans for LA referrals, and assess effectiveness of current initiatives in tackling …
HM Treasury
24 Conclusion Seventy-Seventh Report - Supported hous… Rejected

Local authorities face increasing funding gaps for supported housing due to DWP regulations

The NAO investigation found that some local authorities face increasing gaps in funding for supported housing because of the way the DWP’s Housing Benefit regulations work. “Subsidy loss” is the gap in funding between how much rent a housing provider charges to a local authority and how much of it …

Government response. The government disagrees with any implied recommendation to directly address subsidy loss. While DWP will consider feedback from LAs and monitor the issue, it has no plans to explicitly address subsidy loss in the upcoming Act or consultation.
HM Treasury
25 Conclusion Seventy-Seventh Report - Supported hous… Rejected

Scale of supported housing subsidy loss is increasing significantly for local authorities

The scale of subsidy loss varies between local authorities and some local authorities experience a high subsidy loss. The amount of subsidy loss is increasing overall with local authorities in England experiencing a subsidy loss of £108 million (in cash terms) in 2021–22 compared with £53.8 million in 2017–18.49 The …

Government response. The government disagrees with any implied recommendation to directly address subsidy loss. While DWP will consider feedback from LAs and monitor the issue, it has no plans to explicitly address subsidy loss in the upcoming Act or consultation.
HM Treasury
26 Conclusion Seventy-Seventh Report - Supported hous… Rejected

New Act and current measures will not sufficiently address supported housing subsidy loss

Successful bids from local authorities for the Supported Housing Improvement Programme have included work to reduce subsidy loss in local areas. DWP told us that local authorities can reduce subsidy loss by scrutinising Housing Benefit claims more by overseeing providers and asking for breakdowns of bills that come through on …

Government response. The government disagrees with any implied recommendation to directly address subsidy loss. While DWP will consider feedback from LAs and monitor the issue, it has no plans to explicitly address subsidy loss in the upcoming Act or consultation.
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
21 Jun 2023 Emran Mian · Department for Levelling Up, Housing and Communities, Peter Schofield CB · Department for Work and Pensions, Sarah Healey · Department for Digital, Culture, Media and Sport, Vikki Knight · Department of Work and Pensions View ↗

Correspondence

2 letters
DateDirectionTitle
10 Jan 2024 Correspondence from Sarah Healey CB CVO, Permanent Secretary, Department for Le…
11 Jul 2023 Correspondence from Sarah Healey CB CV, Permanent Secretary, Department for Lev…