Select Committee · Public Accounts Committee

Managing central government property

Status: Closed Opened: 26 Jul 2022 Closed: 24 Feb 2023 5 recommendations 16 conclusions 1 report

The Committee will question senior executives at the Cabinet Office and Government Property Agency Central government property, valued at £158 billion, is one of government’s largest assets. It includes offices, hospitals, academy schools, jobcentres, courts, prisons and museums. Managing central government property effectively helps to support government priorities such as net zero and levelling up. …

Reports

1 report
Title HC No. Published Items Response
Thirty-First Report - Managing central government property HC 48 21 Dec 2022 21 Responded

Recommendations & Conclusions

21 items
2 Recommendation Thirty-First Report - Managing central … Accepted

The Cabinet Office’s efforts to update its property database have been subject to a series...

The Cabinet Office’s efforts to update its property database have been subject to a series of unnecessary delays and setbacks. The Cabinet Office announced its new property database in 2018, with an anticipated launch date in 2021. The Cabinet Office determined that an off-the-shelf system would not be capable of …

Government response. An analysis has been conducted and actions have been taken forward to the current procurement, so that the delivery will be supported with in-house technology expertise and will be in a phased manner.
HM Treasury
3 Recommendation Thirty-First Report - Managing central … Accepted

The land and science property portfolios do not have clear leads, which frustrates decision making...

The land and science property portfolios do not have clear leads, which frustrates decision making and creates a lack of accountability for their management. In 2021, the Cabinet Office organised government property into twelve portfolios, such as health or defence, based on how property is used. Ten portfolios have a …

Government response. Defra has agreed to be the portfolio lead for the land portfolio, and the lead for the science portfolio is likely to be the Department for Science, Innovation and Technology (DSIT), with a further update to be provided before summer …
HM Treasury
4 Recommendation Thirty-First Report - Managing central … Acknowledged

We are sceptical that the Government Hubs programme still represents good value for money in...

We are sceptical that the Government Hubs programme still represents good value for money in the current climate. The Government Hubs programme relocates civil servants from small offices into large, modern government hubs located in cities across the United Kingdom. The government plans to deliver at least 31 government hubs …

Government response. A progress report is provided to Ministers, on the Hubs Programme, biannually with the next due in the Summer 2023, which will be used to provide an annual update to the committee.
HM Treasury
5 Conclusion Thirty-First Report - Managing central … Acknowledged

In addition to this, the Cabinet Office should update us yearly on the rollout of...

In addition to this, the Cabinet Office should update us yearly on the rollout of the hubs programme. Such updates should include the lease term and next available break point for each GPA hub, the extent to which offices are being sublet, the current levels of vacant space and what …

Government response. The Cabinet Office has commissioned departments to produce a forward look of their planned disposal activity to 2030, which will be refreshed periodically to enable analysis and monitoring of disposal plans.
HM Treasury
6 Recommendation Thirty-First Report - Managing central … Acknowledged

It is unclear how the government will meet its target for property disposals, given the...

It is unclear how the government will meet its target for property disposals, given the past struggles of such programmes and current market uncertainty. The new government property strategy has set a target for disposing of surplus property, to generate £1.5 billion by 2025 that can be reinvested into the …

Government response. The response notes the Committee’s conclusion and points to the overall success of the 2018 Government Estate Strategy in unlocking savings and efficiencies.
HM Treasury
7 Conclusion Thirty-First Report - Managing central … Accepted

Government’s plan to reduce the operating costs of the government estate is not sufficiently ambitious.

Government’s plan to reduce the operating costs of the government estate is not sufficiently ambitious. The Cabinet Office could not tell us if the government’s current operating cost to property value ratio is a good one. In 2020–2021, the operating cost for central government property was £22 billion which on …

Government response. The government will reduce the size of the government leasehold estate through the government Hubs programme and greater sharing of space across the public sector to achieve £500 million operating cost savings per annum by the end of the Spending …
HM Treasury
8 Conclusion Thirty-First Report - Managing central …

None of the witnesses were able to tell us at the hearing how many of...

None of the witnesses were able to tell us at the hearing how many of the 12 HMRC hubs were let on 25-year unbreakable leases. They thought it was one or two, the Permanent Secretary of the Cabinet Office subsequently wrote to us saying it was six. This means that …

HM Treasury
1 Conclusion Thirty-First Report - Managing central … Acknowledged

On the basis of a Report by the Comptroller and Auditor General, we took evidence...

On the basis of a Report by the Comptroller and Auditor General, we took evidence from the Cabinet Office, including the Permanent Secretary, Chief Property Officer, the Government Head of the Property Profession and the Chief Executive of the Government Property Agency on the management of central government property.1

Government response. The department has now published on GOV.UK a bespoke property data standard, to enable better data collection for all of the government estate and the procurement of the new property database is due to take place throughout the course of …
HM Treasury
9 Conclusion Thirty-First Report - Managing central … Accepted

Citing staffing problems, the contractor, Landmark Solution, did not complete the inSite project, even when...

Citing staffing problems, the contractor, Landmark Solution, did not complete the inSite project, even when granted an extension. The Cabinet Office terminated its contract with Landmark solutions in July 2022, by which point it had paid out £880,000 of the £1.3 million contract. The Cabinet Office told us that it …

Government response. The government agreed with the Committee’s recommendation to get its new property database up and running as soon as possible with a target implementation date of Spring 2024.
HM Treasury
10 Recommendation Thirty-First Report - Managing central … Accepted

The Cabinet Office was not able to tell us when the inSite system would be...

The Cabinet Office was not able to tell us when the inSite system would be functional or how much it will cost. The Cabinet Office stated that such information could only be provided after it agreed a contract with a new supplier. The Cabinet Office said it will not “put …

Government response. The government agrees with the recommendation to get the new property database up and running as soon as possible and has set a target implementation date of Spring 2024. It will continue to ensure the legacy system remains fully operational.
HM Treasury
11 Conclusion Thirty-First Report - Managing central …

In 2021, the Cabinet Office categorised government property into twelve portfolios based on how property...

In 2021, the Cabinet Office categorised government property into twelve portfolios based on how property is used.27 For some portfolios, such as defence or prisons, a single department or arm’s-length body holds all the relevant properties. In other portfolios, such as the office portfolio, the relevant properties sit in many …

HM Treasury
13 Conclusion Thirty-First Report - Managing central … Accepted

Currently, ten of the twelve portfolios have a lead department.

Currently, ten of the twelve portfolios have a lead department. The science and land portfolios do not have a lead.32 Given the importance of portfolio management to government’s plans for the estate, and in ensuring a single point of accountability, we queried why two portfolios did not have a designated …

Government response. The government agreed with the Committee’s recommendation to name lead departments for the science and land portfolios and the Department for Environment, Food and Rural Affairs (Defra) has agreed to be the portfolio lead for the land portfolio and the …
HM Treasury
14 Conclusion Thirty-First Report - Managing central …

Another of the government’s major property initiatives is the Government Hubs programme.

Another of the government’s major property initiatives is the Government Hubs programme. The government plans to relocate civil servants from hundreds of small offices into dozens of large, modern government hubs that are strategically located in cities across the United Kingdom. HM Revenue and Customs (HMRC) has already opened 12 …

HM Treasury
16 Conclusion Thirty-First Report - Managing central …

The government does not yet fully understand how offices are being used post- pandemic.

The government does not yet fully understand how offices are being used post- pandemic. From the data available, GPA has calculated the usage of offices is down at least 25%.41 It explained that it is rolling out new methods of measuring usage based on Wi-Fi and swipe card data, but …

HM Treasury
17 Conclusion Thirty-First Report - Managing central …

As part of the plan to ensure a “smaller, better, greener” estate, the new government...

As part of the plan to ensure a “smaller, better, greener” estate, the new government property strategy has set a target for disposing of surplus property. The Cabinet Office intends to generate £1.5 billion in property disposals by 2025, £500 million a year, which will be reinvested in the remaining …

HM Treasury
18 Conclusion Thirty-First Report - Managing central … Accepted

We questioned the Cabinet Office about how current turbulence in the property market may affect...

We questioned the Cabinet Office about how current turbulence in the property market may affect this target.46 The Cabinet Office acknowledged these risks, particularly surrounding valuation. It assured us it would seek appropriate professional advice and there would be no fire sale of assets.47 The Cabinet Office also explained its …

Government response. The government agreed with the Committee’s recommendation and will write to the Committee with information on how it intends to reach its property disposal target by April 2023.
HM Treasury
19 Conclusion Thirty-First Report - Managing central …

We have reported several times before about problems with land disposals programmes.

We have reported several times before about problems with land disposals programmes. For example, in 2021, we commented on the slow progress that the Ministry of Defence was making reducing its estate and in 2019 we noted that almost all departments were significantly behind their targets for land disposals.49 With …

HM Treasury
20 Conclusion Thirty-First Report - Managing central …

The new strategy’s emphasis on efficiency is also reflected in the plan to cut the...

The new strategy’s emphasis on efficiency is also reflected in the plan to cut the estate’s annual running costs by £500 million.51 In 2020–2021, the operating cost for central government property was £22 billion.52 We asked the Cabinet Office if it considered government’s current operating cost to property value ratio …

HM Treasury
21 Conclusion Thirty-First Report - Managing central … Acknowledged

We questioned whether the government’s plan to save £500 million on operating costs by 2025...

We questioned whether the government’s plan to save £500 million on operating costs by 2025 was ambitious enough, noting that it only represents approximately a 2% reduction.55 Cabinet Office officials told us the target was a cautious one and that it might be able to save more. It explained that …

Government response. The government notes the Committee’s conclusion that the plan to reduce the operating costs of the government estate is not sufficiently ambitious.
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
13 Oct 2022 Alex Chisholm · Cabinet Office, Dr Janet Young · Government Property Profession, Mark Chivers · Cabinet Office, Steven Boyd MBE · Government Property Agency View ↗

Correspondence

2 letters
DateDirectionTitle
8 Nov 2022 Correspondence from Alex Chisholm, Civil Service Chief Operating Officer and Ca…
17 Oct 2022 Correspondence from Alex Chisholm, Civil Service Chief Operating Officer and Pe…