Source · Select Committees · Human Rights (Joint Committee)
Recommendation 12
12
Paragraph: 108
There is a wide range in quality of service by those employed, often at the...
Recommendation
There is a wide range in quality of service by those employed, often at the expense of the individual, to trace relatives. While many were excellent, some were not, and some people were frustrated at the inefficacy of the complaints system for intermediaries. The Government should re-visit the complaint systems for intermediaries, and ensure that those systems are easily accessible and sufficiently promoted.
Paragraph Reference:
108
Government Response
A response document is linked to this report, dated 3 March 2023. Response attribution to this recommendation has not been verified. Read the response document ↗