Select committee: Economic Affairs Committee

Conclusion 51

2nd Report - Universal Credit isn't working: proposals for reform Published 31 Jul 2020 Paragraph 250
Conclusion (the committee's words)
We welcome the DWP’s decision to increase the recruitment of new work coaches over the coming months in response to the COVID-19 pandemic. Caseloads for work coaches have risen in recent years and are already too high to expect the level of sustained, personalised support that best helps claimants into work.

From: Economic Affairs Committee, 2nd Report - Universal Credit isn't working: proposals for reform, paragraph 250, 31 July 2020

Government response

The government responded to the whole report on 13 October 2020 (deadline 30 September 2020).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government 'notes' the Committee's recommendations and says it is 'surprised by several of the Committee's observations', and in the areas covered below it does not take forward the main design changes proposed.

  • On payment design, the Department says it "will not be taking this recommendation forward" on a three-month fixed award, and "will not be introducing this choice by default" of monthly or twice-monthly payment. It cites accuracy risks and preparation for monthly paid work.
  • The Department states that "in 2021 we will be increasing the time over which an advance can be repaid to from 12 to 24 months". It "rejects" the proposed non-repayable two-week initial grant, citing fraud risk.
  • The Department "does not accept" the recommendations on the two-child limit and on reducing the taper rate. It says it "keeps the taper rate under review".
  • It "intend[s] to keep childcare support integrated as part of UC" and "does not publish estimates of UC take-up rates". On the benefit cap, it "acknowledges" the recommendation and says the statutory review "will happen at an appropriate time".

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