17th Report - Rainsbrook Secure Training Centre

High staff turnover experienced at Rainsbrook, has, without a doubt, contributed to the significant failings at the centre. Youth custodial institutions are vastly different to the adult estate, and require staff who have an understanding and experience of the environment … Read more High staff turnover experienced at Rainsbrook, has, without a doubt, contributed to the significant failings at the centre. Youth custodial institutions are vastly different to the adult estate, and require staff who have an understanding and experience of the environment they will be working in. While there is nothing wrong with staff moving across to the youth estate from the adult estate, it is not appropriate for these staff to operate as though they are in the adult estate. We recommend that the management at MTC set out clearly what they are doing to address the existing 22 Rainsbrook Secure Training Centre issue of staff retention, including what incentives and support they offer to staff. MTC should also set out what training is given to staff to ensure that staff are adequately skilled and equipped to work in the youth custodial estate. If consideration has not been given to this, MTC should set out what plans it has in place to ensure that staff are adequately trained and supported to work well in a youth custodial environment. Show less

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We are not confident in MTC’s ability to deliver the action required by recommendations repeatedly made over a period of years by the three inspectorates. We recommend that MTC and the Youth Custody Service report to us by June 2021, … Read more We are not confident in MTC’s ability to deliver the action required by recommendations repeatedly made over a period of years by the three inspectorates. We recommend that MTC and the Youth Custody Service report to us by June 2021, setting out in detail what progress has been made against the action plan now developed. MTC should also set out what impact changes made have had on children at the centre. If no substantial improvement is then apparent, the Ministry should consider taking Rainsbrook back in house. Show less

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It is clear that further work needs to be done on the way in which the prison service more generally responds to recommendations. It is important for all organisations that they are able to learn from external sources of assurance. … Read more It is clear that further work needs to be done on the way in which the prison service more generally responds to recommendations. It is important for all organisations that they are able to learn from external sources of assurance. Inspectorates have told us, in this and in other inquiries, that they repeatedly make the same recommendations over a sustained period without effective action resulting. This brings into question how seriously the prison service takes the recommendations made. The Ministry of Justice should set out in detail, what work they are doing to ensure that recommendations made by Inspectorates are taken seriously and acted upon quickly and effectively. (Paragraph 40) Rainsbrook Secure Training Centre 23 Oversight of Rainsbrook STC Show less

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We welcome the implementation of a new assurance process. More is required than that, however, given what we have heard about action plans being written but not acted on. Those charged with overseeing previous assurances processes failed in the basic … Read more We welcome the implementation of a new assurance process. More is required than that, however, given what we have heard about action plans being written but not acted on. Those charged with overseeing previous assurances processes failed in the basic task of checking for themselves what was going on and we need greater confidence that a new process will improve upon the existing one. We recommend that MTC set out what their new assurance process is and how it differs from the one previously in existence. In particular, what practical steps will MTC take to ensure that its senior managers at the centre know, for themselves, whether improvements reported to them are real and long-lasting? We also recommend that the Ministry of Justice and the Youth Custody Service set out clearly what they will do to assess the provider’s new assurance processes to ensure that they are operating effectively, and to confirm, for themselves, that what they are being told is true. Show less

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We recommend that the Ministry of Justice review monitoring processes in place across the youth secure estate to ensure that robust central monitoring is in place. The Ministry should also set out how they intend to learn lessons from the … Read more We recommend that the Ministry of Justice review monitoring processes in place across the youth secure estate to ensure that robust central monitoring is in place. The Ministry should also set out how they intend to learn lessons from the failings at Rainsbrook, and ensure that the same mistakes are not made in the delivery of secure schools. Show less

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Embedding YCS staff within the institutions whose performance they are monitoring is clearly good practice in principle but is not sufficient on its own. The Minister should consider having additional monitors travelling around sites, or a further form of independent … Read more Embedding YCS staff within the institutions whose performance they are monitoring is clearly good practice in principle but is not sufficient on its own. The Minister should consider having additional monitors travelling around sites, or a further form of independent monitoring. We recommend that the Ministry consider how it can manage the risk of its staff either failing to see what is happening or failing to challenge it. Whichever of those things happened at Rainsbrook, neither is acceptable. Show less

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Consistently sub-standard performance of a contract does not merit renewal in any circumstances. We recommend that the Secretary of State urgently reviews whether his Ministry plans to renew any other contract or any contractor whose performance is similarly consistently poor. Read more Consistently sub-standard performance of a contract does not merit renewal in any circumstances. We recommend that the Secretary of State urgently reviews whether his Ministry plans to renew any other contract or any contractor whose performance is similarly consistently poor. Show less

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The litany of inaction and what one inspector called “utter incompetence” at Rainsbrook year after year provides a cautionary tale of how badly an arms-length relationship between the Ministry of Justice as a client and MTC as the company hired to deliver on contract can fail to deliver basic standards …

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We recognise that all prisons and other custodial institutions face additional pressures during the current covid-19 pandemic, but we do not consider those to be justification or excuse for the continued poor conditions at Rainsbrook and the repeated absence of effective action to remedy them by staff employed by MTC …

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Staffing at Rainsbrook was affected by covid-19, but so was the number of children at the centre, down to around half of capacity. The staff-to-child ratio was broadly unaffected and additional financial resource was provided to MTC by the Ministry of Justice. We cannot fathom why children were left in …

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We are glad that new management is in place at MTC, particularly a new director on site and a new head of education, and that the YCS has taken steps to improve its on- site presence. We note the promises Mr Mulholland made to improve matters, but the experience of …

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The children held in secure institutions have committed often very serious crimes but also include some of the most vulnerable members of society. Those in detention at Rainsbrook were considered too vulnerable to be placed in Young Offender Institutions. The evidence we have heard is shocking; it is unacceptable to …

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It is a startling indictment of senior managers at MTC that the overwhelming majority of recommendations made by the joint inspectorates in February 2020 were not actioned. Those managers and the company appear largely to have ignored those recommendations until the Urgent Notification was invoked. A picture has been painted …

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The Ministry of Justice, Youth Custody Service, HMPPS and MTC failed in their management and oversight of Rainsbrook STC, and the evidence suggests that, in varying degrees, that failure was not limited to one body. We are deeply concerned that processes in place to oversee Rainsbrook failed to fully safeguard …

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We are concerned that Ministry of Justice awarded MTC the maximum possible contract extension. Based on the evidence heard on 9 March, coupled with the inspectorates’ findings, it is clear that MTC have failed to fulfil a number of contractual obligations. The company clearly did not fulfil the requirement to …

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We seek a clear explanation of why the Ministry of Justice chose to extend MTC’s contract by two years when the contractor’s ability to deliver was already in question, and we ask what ministerial involvement there was in making that decision and, in particular, in signing it off.

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We are glad to hear the Secretary of State, rt hon. Robert Buckland QC MP, say “I absolutely take and hold accountability overall, which I am prepared to accept, and I do so in front of the Committee”. No-one likes, in his own phrase, being “played for a fool” and …

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