Source · Select Committees · Justice Committee

Recommendation 26

26 Acknowledged

Set out clear escalation routes and rights for PCCs to challenge agency compliance.

Recommendation
We support the Government’s ambition to improve transparency in the delivery of the Code. However, transparency and roundtable discussions will only go so far in improving performance without any enforcement mechanism. The Government should set out in the guidance provided for in clause 5(6) the escalation routes available to PCCs where there are concerns about an agency’s compliance with the Code and the quality of outcomes for victims. We do not believe that PCCs should be able to direct the work of agencies independent of them, but they should be able to raise concerns with bodies that do have this power. We therefore recommend that the guidance includes the right for PCCs to make representations to and share data with the inspectorates and the Victims’ Commissioner. (Paragraph 95) Clauses 6 to 8, collaboration in the provision of support services
Government Response Summary
The government agrees that national oversight and an escalation route are fundamental, stating it will 'consider this recommendation' while developing relevant guidance, including how insights from the Victims’ Commissioner and inspectorates can be incorporated.
Government Response Acknowledged
HM Government Acknowledged
40. Whilst the Bill ensures robust mechanisms are in place to help identify cross- system issues and to drive improvements locally, we agree that national oversight is also fundamental to provide strategic insights and an escalation route for issues that cannot be resolved locally. Therefore, we will consider this recommendation as we develop the relevant guidance, including how the valuable insights of the Victims’ Commissioner and inspectorates can be captured as part of this process. Clauses 6 to 8, collaboration in the provision of support services