Source · Select Committees · Justice Committee

Recommendation 34

34 Acknowledged

Senior leaders' regular physical presence crucial for conveying operational effectiveness.

Conclusion
The regular physical presence of senior leaders in the office conveys, to staff and stakeholders, that the leadership is present, operational and effective. (Conclusion, Paragraph 96)
Government Response Summary
The government agrees that senior leadership presence conveys important messages to staff. However, it clarifies that CCRC staff are public servants, not Civil Servants, and the CCRC Chair and Chief Executive are ultimately responsible for defining the best staff working model.
Government Response Acknowledged
HM Government Acknowledged
CCRC staff are employed on terms and conditions determined by the CCRC as their employer. In relation to base of work, the CCRC is responsible for determining contractual locations in the best way so that its services can be operated. However, we agree with the Committee that the presence of senior leadership conveys important messages to staff. This is one reason why the Civil Service People Plan 2024-20277 sets the expectation that senior managers will spend more than 60% of their working time face to face with their colleagues in offices or out on official business. However, we recognise that CCRC staff are public servants, not Civil Servants and it is ultimately for the CCRC Chair and Chief Executive to define the best staff working model for the Commission, and the Ministry of Justice will support the organisation as it makes those decisions.