Source · Select Committees · Justice Committee

Recommendation 32

32 Deferred

Evaluate fully remote working's impact on CCRC efficiency, casework quality, and staff wellbeing.

Conclusion
Fundamentally, we question whether fully remote working is right for the Commission and urge the interim chair to evaluate its impact on the Commission’s efficiency, the quality of casework and on staff wellbeing and morale. (Recommendation, Paragraph 94)
Government Response Summary
The government states the CCRC is responsible for determining its staff's terms and conditions and working locations. While agreeing on the importance of senior leadership presence, it clarifies CCRC staff are public servants, not civil servants, and the working model is ultimately for the CCRC Chair and Chief Executive to define.
Government Response Deferred
HM Government Deferred
CCRC staff are employed on terms and conditions determined by the CCRC as their employer. In relation to base of work, the CCRC is responsible for determining contractual locations in the best way so that its services can be operated. However, we agree with the Committee that the presence of senior leadership conveys important messages to staff. This is one reason why the Civil Service People Plan 2024-20277 sets the expectation that senior managers will spend more than 60% of their working time face to face with their colleagues in offices or out on official business. However, we recognise that CCRC staff are public servants, not Civil Servants and it is ultimately for the CCRC Chair and Chief Executive to define the best staff working model for the Commission, and the Ministry of Justice will support the organisation as it makes those decisions.