Source · Select Committees · Justice Committee

Recommendation 41

41

County Court functions as a 'Cinderella service' facing systemic delays and reform failures

Conclusion
The County Court is the ‘Cinderella service’ of the justice system in England and Wales. It is beset by delays as a result of a failed attempt at digital reform, recruitment and retention issues, and a complex and dysfunctional “patchwork” of outdated paper-based and digital systems. (Conclusion, Paragraph 157)
Government Response

A response document is linked to this report, dated 17 October 2025. Response attribution to this conclusion has not been verified. Read the response document ↗