Source · Select Committees · Justice Committee
Recommendation 31
31
Accepted in Part
Introduce a single integrated case management system providing real-time status updates for all cases
Recommendation
A single case management system must be introduced to provide real time status updates for all cases, integrating both Reform and legacy systems. (Recommendation, Paragraph 130)
Government response summary AI-generated
The government accepts the recommendation in principle, stating real-time status updates are available on new digital services and will be introduced as part of possession digitalisation, but does not explicitly commit to a single system integrating all legacy and Reform cases.
Summary of the government's response below — read the verbatim text to verify.
Government Response
Accepted in Part
HM Government · verbatim extract
Accepted in Part
HMCTS recognises the importance and value of providing real time status updates for users. Real time status updates are available on our new digital services. They will also be introduced as part of possession digitalisation.
Read the full response on Parliament ↗