Source · Select Committees · Justice Committee

Recommendation 1

1 Acknowledged

Make County Court improvement a key priority for the Ministry of Justice.

Conclusion
The criminal justice system is often the focus of mainstream attention and gets recognition for delivering justice, but with over a million claims each year, and a vast jurisdiction, the County Court is where most citizens and businesses encounter the justice system. It is imperative that the improvement of the County Court becomes a key priority of the Ministry of Justice. (Conclusion, Paragraph 16) Delays in the County Court
Government response summary AI-generated
The government vaguely commits to reviewing its civil justice data and considering whether improvements could be made to its publication processes, without directly addressing the recommendation to make County Court improvement a key priority.
Summary of the government's response below — read the verbatim text to verify.
Government Response Acknowledged
HM Government · verbatim extract Acknowledged
Not accepted. The work of the Justice Committee through its Work of the County Court Inquiry has been meticulous and thorough. The Inquiry itself has provided a solid foundation and highlighted the areas of the County Court’s operation that need urgent attention. Rather than focusing on a root and branch review of the County Court, the Government is keen to focus on taking tangible and practical steps to improve the operation of the County Court – which will benefit everyday users – without further delay. We are already seeing these measures bear fruit with improvements to the timeliness of claims that got to trial, improving call waiting times, growth in small claims mediation and further improvements to case management and file transfer systems.
Read the full response on Parliament ↗