Source · Select Committees · Industry and Regulators Committee

Recommendation 49

49 Paragraph: 254

Regulators should use metrics that are focused on outcomes measured against regulatory objectives.

Conclusion
Regulators should use metrics that are focused on outcomes measured against regulatory objectives. Quantitative metrics should be used alongside qualitative assessment, particularly where objectives or activities cannot be measured numerically. Where relevant, regulatory performance metrics should be designed with consumer interests at their heart.
Paragraph Reference: 254
Government Response

A response document is linked to this report, dated 16 May 2024. Response attribution to this conclusion has not been verified. Read the response document ↗