Select committee: Work and Pensions Committee

Recommendation 5

Third Report: Universal Credit: the wait for a first payment Published 19 Oct 2020 Paragraph 34 Addressed to Department for Work and Pensions
Recommendation (the committee's words)
There is also research which found evidence of an increased prevalence of psychological distress, following the introduction of Universal Credit, among people affected by the policy. The research was not able to delineate whether a change of benefit system in itself—such as moving to Universal Credit—was a driver of the rise in psychological distress in the sample of people studied. Further research and evaluation would be needed to understand the drivers behind this rise and its clinical impact. In addition to this, there are wider reports of the impact of the wait for a first payment on claimants’ mental wellbeing. Again, the connection between these findings and the wait for a first payment is not yet clear. But the Department ought to seek to understand this evidence.

From: Work and Pensions Committee, Third Report: Universal Credit: the wait for a first payment (HC 204), paragraph 34, 19 October 2020

Government response

The government responded to the whole report on 12 January 2021 (deadline 19 December 2020).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government notes the Committee's report and, in the sections summarised here, declines to adopt most of its main recommendations, saying that advances mean "No one has to wait five weeks for a payment".

  • On research into the impact of the wait, the Department states that it "will not be conducting nor commissioning any research", saying resources were reallocated to the COVID-19 response.
  • On a starter payment, the Government says there "is not a need for a starter payment in UC" because New Claim Advances are available, and cites increased fraud risk. It says it will "not be introducing" more frequent payments by default.
  • On the deduction cap, it points to the lowering from 30% to 25% of the standard allowance, "effective from October 2021", and says further lowering "would not be an effective way to protect vulnerable claimants".
  • It states that it "does not agree that monthly updates" on Work Coach recruitment are appropriate, but will ensure "relevant updates" are supplied to Parliament. It also reports a commitment to increase Work Coaches by 13,500 by end of March 2021.

Read the government's response ↗ Report an error