Select committee: Work and Pensions Committee

Recommendation 36

Fifth report: Protecting pension savers—five years on from the pension freedoms: Pension scams Published 28 Mar 2021 Paragraph 144 Addressed to Department for Work and Pensions
Recommendation (the committee's words)
Members of schemes where professional trustees are appointed can face long waits to receive any recovered assets, even if a significant proportion of the assets are recovered. Often because of the costs associated with providing communications to members, which are met directly from the recovered assets, scam victims perceive communication from professional trustees as poor. We acknowledge that professional fees in this market face a trade-off and that better communication inevitably results in higher fees. We recommend that the Pensions Regulator should explore the case and make a recommendation to DWP for allowing members to more easily transfer out of a scheme where a professional trustee has been appointed before all of the assets are recovered, if this would be in the member’s interest.

From: Work and Pensions Committee, Fifth report: Protecting pension savers—five years on from the pension freedoms: Pension scams (HC 648), paragraph 144, 28 March 2021

Government response

The government responded to the whole report on 6 July 2021 (deadline 28 May 2021).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government "notes" the Committee's report, says it takes the recommendations "very seriously", and states it has "agreed with many of the recommendations from the outset" while it will "continue to look closely at the remaining recommendations".

  • On the red and amber flag system for pension transfers, the Government agrees that the policy should be reviewed and that the flags' suitability forms part of that review, but "cannot" guarantee any legislative changes could be made "during this Parliament".
  • It does not agree that inclusion on the FCA warning list should itself be a red flag, saying the Pension Schemes Act 2021 does not give powers "to use a third parties list or determination".
  • It declines additional reporting by the City of London Police to Parliament on Action Fraud, saying it is "unnecessary" and oversight "should remain with the Government".
  • The Government is "committed to publishing a comprehensive Fraud Action Plan after this year's Spending Review", but "cannot commit" to publishing details of its coordination with the Treasury.

Read the government's response ↗ Report an error