Source · Select Committees · Work and Pensions Committee

Recommendation 18

18 Paragraph: 94

We reiterate our recommendation, first made in October 2020, that the Department should immediately make...

Recommendation
We reiterate our recommendation, first made in October 2020, that the Department should immediately make improvements to the Universal Credit system to enable it to record and use data about claimants’ characteristics. Without those improvements, the Department cannot effectively measure in real time how well the Restart and Kickstart schemes are working for different groups. The Department should set out, in response to this report, when it expects to achieve this.
Paragraph Reference: 94
Government Response Acknowledged
HM Government Acknowledged
We have recently increased the number of Disability Employment Advisers and we regularly review the number and the functions of the role to ensure we have capacity to deliver the support required to customers who require additional time and expertise to move forward into work.