Recommendation 37

It is encouraging to hear that the Department is beginning to take steps to rebuild its relationship with disabled people. But the Department still has a long way to go. Effective and meaningful engagement with disabled people, when developing policy proposals that will impact them, is one way the Department can rebuild trust with disabled people. We were therefore disappointed to hear that the Department had not accepted the Social Security Advisory Committee’s (SSAC) recommendation that it should introduce a protocol for engaging with disabled people.