Source · Select Committees · Work and Pensions Committee
Recommendation 17
17
Paragraph: 63
Many parents told us that without the help of charities they would not have been...
Recommendation
Many parents told us that without the help of charities they would not have been successful in their change of conditions application. The charities providing this assistance are often small, with limited resources. We recommend the Government fund independent support for change of conditions applications, using the Help to Claim service for Universal Credit as a model.
Paragraph Reference:
63
Government Response
Acknowledged
HM Government
Acknowledged
The Home Office already provides support for applicants who are trying to make a change of conditions application. Applicants are able to contact the Home Office to access help. Applicants can get help with completing the online form if they: • do not feel confident using a computer or mobile device; • do not have internet access. They can do so by clicking the link below: https://www.gov.uk/assisted-digital-help- online-applications We are keen to continue to improve the service we offer applicants and input to this from external stakeholders is gratefully received and will be given full consideration.