Source · Select Committees · Work and Pensions Committee
Recommendation 25
25
Paragraph: 150
Update Access to Work document submission process to allow all documentation online by 2023
Recommendation
The Access to Work system is outdated and often unable to accept online document submission or e-signatures. A system that requires applications and claims must be 84 Plan for Jobs and employment support sent in by hand acts as a practical barrier to support. DWP needs to update the Access to Work document submission process so that all documentation can be submitted online. It should do this by the end of 2023.
Paragraph Reference:
150
Government Response
A response document is linked to this report, dated 23 October 2023. Response attribution to this conclusion has not been verified. Read the response document ↗