Select committee: Work and Pensions Committee

Overpayments of Carer's Allowance

Closed Opened 21 Nov 2018 Closed 5 Nov 2019
Inquiry scope (the committee's words)
There are 6.5 million unpaid carers in the UK who make a hugely valuable contribution to society. Many carers will be entitled to Carer’s Allowance, but this Committee has previously reported on the “cliff edge” within this benefit; if someone earns just £1 over the earnings threshold, they lose 100% of their Carer’s Allowance. It has been reported that many carers are often not aware that a rise in their earnings has taken them over this threshold. This means that they could, inadvertently, continue to receive Carer’s Allowance when they are no longer eligible, resulting in an overpayment. The DWP estimates that it overpays £160 million in Carer’s Allowance on an annual basis and is now looking to recover that money. This means that many carers could have to repay up to thousands of pounds, or even face more serious action; it has been reported that 1,000 carers could face prosecution and up to 10,000 may face fines. The Committee is holding a one-off evidence session with Emily Holzhausen OBE, Director of Policy and Public Affairs at Carers, UK, to explore: why the levels of overpayments in Carer’s Allowance are so high how clear the rules around earnings for carers are the impact that repaying overpayments has on carers Commenting on the one-off investigative session, Committee Member Ruth George MP said: "Our health and social care systems would fall apart without the contribution of unpaid carers, who perform a selfless and invaluable role for at least 35 hours a week to qualify for the £64.80 carer’s allowance – that’s a maximum £1.85 an hour. When I worked with retail staff, we would often see someone get a small pay rise and inadvertently exceed the earnings threshold. It was bad enough when this was picked up at the end of the year and they had to find and pay back hundreds of pounds. When carers are only being informed of overpayments years later and potentially being taken to court for thousands of pounds, it is imperative for the Committee to look at the evidence and question whether Government is acting in the best interests not just of individuals, but of society and the wider economy." Earlier this year the Committee conducted an inquiry into the support available for people with caring responsibilities to help them get into and stay in work – you can find all the information about that here: Support for carers.

Where it stands

The inquiry is closed, opened 21 November 2018.

The committee has published 1 report, most recently 30th Report - Overpayments of Carer's Allowance on 2 August 2019.

The government's response

Published 5 November 2019.

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government "notes" the Committee's recommendations and sets out a strategy centred on preventing overpayments, with some measures taken forward and several recommendations not adopted.

  • On a taper, the Government has "already looked at closely" the issue, citing the risk of "more fraud and error, not less", and says it "would not want to replicate in CA the earnings taper already available in UC". It has "noted the Committee's continuing interest in a taper".
  • On writing off overpayments, the Department "does not accept that CA is a particularly complex benefit", and says waivers are possible only in "very limited circumstances", so "bulk reviews are not possible". Individual claimants can apply for a waiver.
  • The Department has "committed to reviewing key CA customer facing products in the next 12 months", working with Carers UK, and says it will publish new research with CA claimants, "expected to report in the summer of 2020".
  • On fluctuating earnings, it is "already reviewing the treatment of fluctuating earnings and will report back to the Committee in due course". On linking the earnings limit to 16 hours at the National Living Wage, it would consider changes a priority "if they were deemed to be necessary and affordable".

Read the government's response ↗ Report an error

Reports

1 report

Oral evidence sessions

2 sessions

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Date Session and witnesses Source
15 May 2019
Oral evidence session
No witnesses recorded
View ↗
28 Nov 2018
Oral evidence session
No witnesses recorded
View ↗

Correspondence

16 letters

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PublishedDirectionLetter
5 Nov 2019 To committee Letter from Chair to SoS for WP Re Governmnent response to the Committees Thirtieth Report of Session 2017 19 dated 30 October 2019
5 Nov 2019 To committee Letter from Chair to Peter Schofield CB, Permanent Secretary, DWP, re follow-up of 15 May evidence session - dated 3 June 2019
5 Nov 2019 To committee Letter from the Chair to the Secretary of State for Work and Pensions on the Government response to the Overpayments of Carer's Allowance report, 30 October 2019
1 Nov 2019 To committee Letter from Peter Schofield CB to Chair, regarding overpayments of carer's allowance - dated 5 December 2018
1 Nov 2019 To committee Letter from Sir Amyas Morse, National Audit Office, to Chair, regarding overpayments of carer's allowance - dated 13 December 2018
2 Aug 2019 To committee Letter from the Permanent Secretary to the Chair on Carer's Allowance, 28 June 2019
14 May 2019 To committee Letter from Sarah Newton MP to Chair, regarding customer communications, self-employed earnings and fluctuating earnings - dated 12 March 2019
14 May 2019 To committee Letter from Chair to Sarah Newton MP, regarding Carer's Allowance - dated 19 February 2019
14 May 2019 To committee Letter from Sarah Newton MP to Chair, regarding Carer's Allowance - dated 28 January 2019
30 Nov 2018 To committee Letter from Frank Field MP to Sarah Newton MP regarding Overpaid Carer's Allowance - 30.11.2018
30 Nov 2018 To committee Letter from Frank Field MP to Sarah Newton MP regarding employment support for carers - 28.11.2018
30 Nov 2018 To committee Letter from Sarah Newton MP to Frank Field MP regarding Overpaid Carer's Allowance - 28.11.2018
27 Nov 2018 Not recorded Chair to NAO regarding Carer’s Allowance: Overpayments – 27.11.2018
27 Nov 2018 Not recorded Chair Frank Field to Peter Schofield, DWP permanent secretary regarding Carer's allowance: overpayment- 27.11.2018
27 Nov 2018 Not recorded Permanent Secretary to Frank Field regarding Overpayment of Carer's allowance - 26.11.2018
23 Nov 2018 Not recorded Frank Field MP to the Permanent Secretary - Overpaid Carer's Allowance - 22.11.18