Recommendation 4

Social broadband and mobile phone tariffs can allow eligible low-income households to make significant savings on their bills, yet few eligible older people are aware of them. The Government should work with groups representing older people and broadband and mobile phone network providers to ensure the provision and promotion of social broadband and mobile phone network tariffs for older people on lower incomes. We further recommend the Government consider strengthening the relevant regulatory regimes to ensure that adequate social tariff options are available and promoted, enforced via financial penalties for providers’ non-compliance if necessary. (Recommendation, Paragraph 63)