Select committee: Women and Equalities Committee

Recommendation 4

3rd Report - The rights of older people Published 19 Feb 2025 Addressed to Government Equalities Office
Recommendation (the committee's words)
Social broadband and mobile phone tariffs can allow eligible low-income households to make significant savings on their bills, yet few eligible older people are aware of them. The Government should work with groups representing older people and broadband and mobile phone network providers to ensure the provision and promotion of social broadband and mobile phone network tariffs for older people on lower incomes. We further recommend the Government consider strengthening the relevant regulatory regimes to ensure that adequate social tariff options are available and promoted, enforced via financial penalties for providers’ non-compliance if necessary. (Recommendation, Paragraph 63)

From: Women and Equalities Committee, 3rd Report - The rights of older people (HC 414), 19 February 2025

Government response

The government responded to the whole report on 16 May 2025 (deadline 19 April 2025).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government welcomes the report and says the Equality Act 2010 already provides "strong protections" for older people, agreeing on digital inclusion and social tariff awareness but giving no commitment to the recommended EHRC review or the proposed unit.

  • On social tariffs, the government agrees "more needs to be done to increase awareness" and will work with partners, but has "currently no plans for a regulated social tariff"; it will "keep this under review".
  • On a refreshed digital inclusion strategy, it points to the February 2025 Digital Inclusion Action Plan as its "first steps"; the Digital Inclusion Innovation Fund will have further details announced "in due course".
  • On the proposed EHRC review of age discrimination protections, it says it is "for the Equality and Human Rights Commission" to decide how to allocate its resources, and says it is "engaging with the EHRC" on how best to commence section 14 of the Equality Act on combined discrimination.
  • On a Commissioner for Older People in England, it "will however consider" the Welsh experience and evaluation, which will inform thinking "in due course" on any further action.

Read the government's response ↗ Report an error