Recommendation 3

We welcome the steps the Equality and Human Rights Commission (EHRC) has taken to emphasise that food retailers’ legal obligations to make reasonable adjustments for disabled people have remained in place throughout the pandemic. We fully endorse its new guidance to food retailers on the steps required to continue to meet their obligations, including in emergency situations. The Government should also publicly state the vital importance of reasonable adjustments to allow disabled people equal access to food during the pandemic. The Government should also publicly state the vital importance of reasonable adjustments to allow disabled people equal access to food during the pandemic. We recommend the Government better promote the EHRC’s new guidance to food retailers, including in its ongoing discussions with the food retail sector on maintaining disabled people’s access to food during the remainder of the pandemic.