Source · Select Committees · Women and Equalities Committee

Recommendation 13

13 Rejected Paragraph: 56

Appropriate and clear guidance to Jobcentre Plus work coaches is vital, given pre-pandemic research which...

Recommendation
Appropriate and clear guidance to Jobcentre Plus work coaches is vital, given pre-pandemic research which found that mothers subject to Universal Credit conditionality felt that their caring responsibilities were disregarded. We were unable to find specific guidance to work coaches on emergency childcare easements, beyond the very general guidance in the entirely inadequate Equality Impact Assessment of the decision to reinstate conditionality. We recommend the DWP provide such guidance to us in response to this Report and to work coaches as a matter of urgency.
Government response summary AI-generated
The Government rejected the recommendation, stating that specific emergency childcare easements and guidance are already available to DWP Work Coaches via their intranet and training, and the UC guidance library is publicly available through the House of Commons Library.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference: 56
Government Response Rejected
HM Government · verbatim extract Rejected
supported by resources such as the District Provision Tool and Complex Needs Toolkits, both of which are resources that allow work coaches (and other frontline staff) to identify and signpost to local services offering the type of support required by an individual claimant. There are, in addition, a suite of Bite Size learning products to consolidate their learning which they can access at any time through Universal Learning. The DWP publishes its UC guidance library into the House of Commons’ Library each year—most recently in October 2020. https://depositedpapers.parliament.uk/ depositedpaper/2282591/files
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