Select committee: Treasury Committee
Conclusion 11
2nd Report – Financial Inclusion Strategy
Published 14 Jul 2026
Addressed to HM Treasury
Treasury Committee Financial Inclusion Strategy All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
The government rightly included consumer and lived-experience voices in the development of the Strategy. However, the process did not sufficiently guard against industry voices carrying greater influence, particularly in sub-committees and implementation discussions. Evidence that the main Committee met only briefly before publication, and that detailed work took place outside it, raises questions about whether consumer representatives had sufficient opportunity to shape the Strategy. We welcome increases in the number of consumer representatives on the Financial Inclusion Committee, but numbers alone do not answer the concerns raised by witnesses, particularly where detailed work took place in sub-committees or outside the main Committee. Consumer, civil society and lived- experience voices must have a clear and continuing role in shaping delivery. (Conclusion, Paragraph 45)
From: Treasury Committee, 2nd Report – Financial Inclusion Strategy (HC 13), 14 July 2026
Government response
The government responded to the whole report on 18 September 2026 (deadline 14 September 2026).
Summary written by Accountability Index from the government's response. It is not the government's own words.The Government shares the Committee's aims on evidence, accountability and delivery, but does not take forward several specific recommendations, relying instead on the planned two-year review of the Strategy.
- On the proposed fuller quantitative analysis of financial exclusion, the Government considers it "would duplicate work already undertaken in developing the Strategy".
- On firm-level metrics, the Government will "continue to use and invest in established population-level data sources". It is mindful that a broad set of new reporting requirements "could risk diverting resources" from effective action.
- On pilots, the two-year review will include "a forward-looking assessment of the next steps for each pilot, working group and exploratory programme", rather than a separate pilot-to-scale plan within six months.
- On governance, the Government considers that formally recording disagreements between consumer and industry representatives "could discourage candid discussion". It commits to the Financial Inclusion Committee continuing to publish summaries of its meetings on GOV.UK.