Select committee: Treasury Committee
The work of the Financial Ombudsman Service
Closed
Opened 27 Jan 2022
Closed 30 May 2024
Treasury Committee Inquiry on parliament.uk ↗
Inquiry scope (the committee's words)
As part of its ongoing scrutiny of the work of the Financial Ombudsman Service, the Treasury Committee holds hearings with the Chief Executive and the Chair of the FOS to discuss the key issues facing the organisation.
Where it stands
The inquiry is closed, opened 27 January 2022.
The committee has not published a report yet.
Evidence
- 3 oral evidence sessionsLatest 27 February 2024
- 4 witnesses
Recent activity
- Letter to Chief Executive and Chief Ombudsman, Financial Ombudsman Service, dated 22 March 202421 April 2024, Correspondence
- Letter from Chief Executive and Chief Ombudsman, Financial Ombudsman Service, dated 5 April 202421 April 2024, Correspondence
- Oral evidence session27 February 2024, Oral evidence
Oral evidence sessions
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| Date | Session and witnesses | Source |
|---|---|---|
| 27 Feb 2024 |
Oral evidence session
Abby Thomas · Financial Ombudsman Service
|
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| 14 Mar 2023 |
Oral evidence session
Abby Thomas · Financial Ombudsman Service,
Baroness Manzoor CBE · Financial Ombudsman Service
|
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| 9 Feb 2022 |
Oral evidence session
Baroness Zahida Manzoor CBE · Financial Ombudsman Service,
Nausicaa Delfas · Financial Ombudsmen Service
|
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Who gave evidence
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| Witness | Organisation | Sessions |
|---|---|---|
| Abby Thomas · Chief Executive & Chief Ombudsman | Financial Ombudsman Service | 2 |
| Baroness Manzoor CBE · Chair | Financial Ombudsman Service | 1 |
| Baroness Zahida Manzoor CBE · Chair | Financial Ombudsman Service | 1 |
| Nausicaa Delfas · Interim Chief Executive and Chief Ombudsman | Financial Ombudsmen Service | 1 |
Correspondence
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