Consumers’ Access to Financial Services inquiry

Scope of the inquiry This inquiry looks at consumers’ access to financial services and whether certain groups of consumers are excluded, both in terms of obtaining a basic level of service from financial services providers as well as access to products including insurance. The inquiry will have a particular focus on the provision of financial … Show more

Scope of the inquiry This inquiry looks at consumers’ access to financial services and whether certain groups of consumers are excluded, both in terms of obtaining a basic level of service from financial services providers as well as access to products including insurance. The inquiry will have a particular focus on the provision of financial products and services for vulnerable consumers. Listen to the terms of reference: Consumers’ Access to Financial Services Large print terms of reference: Consumers’ Access to Financial Services Show less