Recommendation 23

The Department should consider the practicalities of requiring local transport authorities which adopt bus franchising to incorporate improved employment standards for bus workers. This should include minimum pay rates—based on the London model—and fair pay progression based on a driver’s experience rather than their length of service with a specific operator. This would help to avoid the risk that operators bidding for franchises base their bids on unsustainably poor pay and conditions for staff. (Recommendation, Paragraph 82) Bus fares and concessions