Recommendation 15

We are concerned that there is no specific mechanism to assess GBR’s performance against the passenger interest duty placed on it by the Bill. The standards set by the Passengers’ Council will be part of GBR’s licence, enforced by the ORR. The Bill should also contain a mechanism for performance against the relevant standards to be taken into account by a court making a judgment on whether the duty to promote the interests of users in clause 18(2)a has been met. (Recommendation, Paragraph 44)