Source · Select Committees · Transport Committee

Recommendation 30

30

Accessibility in the broadest sense also means giving users the widest variety of options for...

Conclusion
Accessibility in the broadest sense also means giving users the widest variety of options for finding out about and booking services—both digital and non-digital. The department should consider including provision of a range of booking options by operators in the national standards. (Recommendation, Paragraph 107)