Recommendation 14

HM Government Acknowledged

The Government accepts this recommendation. We agree that access to the public charging network should be seamless. We have proposed, in the Consumer Experience at Public Chargepoints consultation, that consumers and fleets should not have to download an app each time they reach a new chargepoint operator, that consumers should be able to easily understand the pricing offer to charge and be able to compare costs across the entire UK network, and that consumers should be able to easily locate a working chargepoint that suits their needs. We recognise that the market is in a relatively early stage of development and so we have conducted an impact assessment to ensure that the impact of legislation is proportionate whilst giving consumers the confidence they need. Wewill be publishing our government response to the consultation in Autumn and we will lay legislation in early 2022. Our Electric Vehicle Infrastructure Strategy will set out roles and responsibilities for Chargepoint Operators (CPOs) and other key stakeholders. This will provide clarity to industry on what we expectfrom all actors in the EV charging space and further incentivise chargepoint operators to invest in charging infrastructure. Government will set out the right framework, through the Electric Vehicle Infrastructure Strategy, to give market confidence to take forward investment and to continue to work with CPOs and local stakeholders to ensure private investment is harnessed.