Recommendation 5

The bidding process for BSIP funding has appeared slightly chaotic at times, with periods of delay, confusion about the terms of trade and concerns about Departmental capacity. While we understand the short-term impulse to prioritise communication with winning bidders, it makes little sense in the long term if the aim is to improve bus services across the country. It is crucial that the Department gives every assistance to those who have been unsuccessful so next time they can be winners.