Select committee inquiry
Rail compensation one-off session
Closed
What the inquiry looked at
“The issue of passenger compensation has been at the forefront of the rail political agenda following the super-complaint by Which? to the Office of Rail and Road (ORR) in December 2015. Subsequent developments include the extension of the Consumer Rights Act 2015 to rail on 1 October 2016 and the Delay Repay 15 announcement on 13 October 2016. The purpose of this one-off session is to measure the progress of industry, the Department for Transport and the ORR in responding to the super-complaint. The session also aims to identify other broader issues with rail compensation.”
The committee's words, from the inquiry page on parliament.uk ↗.
How the inquiry ran
Each dot is a dated item listed on this page, from the inquiry's opening on 14 March 2017 to its close on 3 May 2017.
- Oral evidence 20 Mar 2017
- Correspondence 25 Apr 2017
Evidence
Oral evidence sessions 1
- 20 Mar 2017No witnesses recordedparliament.uk ↗
Correspondence 1 letter
- 25 Apr 2017Letter from Rail Delivery Group regarding rail compensation, 25 April 2017To committee