Select Committee · Transport Committee
Rail compensation one-off session
Status: Closed
Opened: 14 Mar 2017
Closed: 3 May 2017
Inquiry scope
The issue of passenger compensation has been at the forefront of the rail political agenda following the super-complaint by Which? to the Office of Rail and Road (ORR) in December 2015. Subsequent developments include the extension of the Consumer Rights Act 2015 to rail on 1 October 2016 and the Delay Repay 15 announcement on 13 October 2016. The purpose of this one-off session is to measure the progress of industry, the Department for Transport and the ORR in responding to the super-complaint. The session also aims to identify other broader issues with rail compensation.Oral evidence sessions
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| Date | Session and witnesses | Source |
|---|---|---|
| 20 Mar 2017 | No witnesses recorded | View ↗ |
Correspondence
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| Published | Direction | Letter |
|---|---|---|
| 25 Apr 2017 | To committee | Letter from Rail Delivery Group regarding rail compensation, 25 April 2017 |