Source · Select Committees · Science, Innovation and Technology Committee
Recommendation 49
49
While technology can help improve people’s experience of public services, and activities such as banking...
Conclusion
While technology can help improve people’s experience of public services, and activities such as banking are increasingly done online, the difference between interactions with the state and a bank is that citizens have a choice 57 about which bank to interact with and can freely move between different providers. We therefore welcome confirmation that the new digital ID will not be mandatory. (Conclusion, Paragraph 134)