Source · Select Committees · Home Affairs Committee
Recommendation 57
57
Accepted
Paragraph: 150
Private industry must actively contribute to designing out fraud.
Conclusion
Private industry, particularly social media platforms and the mobile networks, must play its part in “designing out” fraud. We plan to revisit the crucial area and the right balance of responsibilities in our inquiry on this topic.
Government Response Summary
The government responded by outlining specific actions to make private industry play its part in designing out fraud, citing the publication of the Online Fraud Charter in November 2023 and ongoing work for an Insurance Charter by Spring 2024.
Paragraph Reference:
150
Government Response
Accepted
HM Government
Accepted
The Online Fraud Charter was published on 30 November 2023. The Charter is split into several areas of detailed commitments. It includes actions focused on: a) Blocking frauds from occurring in the first place. b) Improved reporting structures and faster takedowns of harmful content and users. c) Making sure advertisers are who they say they are. d) Greater collaboration with law enforcement and other partners to drive further intelligence sharing, transparency, public communications and horizon scanning. In practice, this means a greater degree of filtering out and removing of fraudulent content, heightened verification for users using a range of services from dating apps and marketplaces to potential advertisers and raised awareness and education for users. It will ensure that signatory companies make fraud easier to report online. When content or users are found to be fraudulent, immediate and decisive enforcement action will be taken. The Government is also working with the Insurance Sector to deliver an Insurance Charter by Spring 2024 which will focus on reducing insurance fraud. We are also delivering through existing sector charters with the retail banking and telecommunications sectors.