Recommendation 13

We therefore recommend that the National Business Crime Centre work with the National Police Chiefs’ Council to agree a better long-term way to identify and properly measure the violence and abuse suffered by retail workers in the crime statistics gathered by local police forces. We appreciate that the definition of business crime is not the most appropriate for the offences that have been reported to us in evidence. We therefore urge the Government to look at a more appropriate flag, such as retail business crime, which more accurately reflects the nature of the abuse we have described in this report.