Source · Select Committees · Public Administration and Constitutional Affairs Committee

Recommendation 9

9 Paragraph: 51

Publish PHSO digital ambition progress update and financial savings analysis in Annual Report

Conclusion
We welcome the PHSO’s digital ambition and believe that this is a sensible way to increase value for money. We request from the PHSO a further update on progress Parliamentary and Health Service Ombudsman Scrutiny 2022–23 29 towards achieving these aims, along with a detailed analysis of any financial savings expected to be made as a result, with both to be included in the PHSO’s next Annual Report and Accounts.
Paragraph Reference: 51
Government Response

A response document is linked to this report, dated 23 May 2024. Response attribution to this conclusion has not been verified. Read the response document ↗